Capita’s Social Media Monitor offers these features to provide revenue-building insight:
- Assess your real-time competitive strengths and weaknesses.
- Benchmark your customers' opinions about your brand and competing brands.
- Identify key influencers and sites that shape opinion about a specific topic, brand or company.
- Gain unbiased insights by listening instead of asking (surveys).
- Automatically discover new topics, products and sites.
- Correlate share of opinion with actual share of market.
- Triangulate with qualitative and quantitative research.
Contact Capita to learn how our Social Media Monitor can provide your business with
actionable mass opinion intelligence at 949.260.3003 or sales@captia.com.
View sample reports: