This years’ conference includes a session from Capita’s Richard Atkinson and Abby Cable plus Updata Infrastructure’s Gareth Ricketts.
Capita and Updata Infrastructure work session on applying skills and technology to unlock quality and productivity.
Thursday 18th January, 11:30 - 12:10
Abby, Richard and Gareth will be discussing their thoughts on the questions raised by Lord Carter’s report on operational productivity and efficiency, which has placed corporate and support services under the spotlight. The proposed recommendation is that Trusts should ensure admin costs do not exceed 6% of their income by 2020, a complex and challenging target, particularly when we consider the important and positive impact that support services have on the productivity of clinical staff. Ideally, we need to find solutions to deliver high-quality admin services that support improvements in clinical productivity but for significantly lower costs. This session will explore examples of where technology has been successfully applied to deliver this outcome.
We’ll also share our experiences of delivering traditional HSCN services, and demonstrate how this new approach will allow easier shared infrastructure for all the NHS, GP’s, Social Care and private sector health organisations such as Care Homes.
Richard Atkinson, solution director, Capita Public Sector Partnerships
Richard is an experienced public-sector transformation and business improvement specialist. He works with NHS and government clients to design and implement new and innovative operating models to deliver step changes in performance, efficiency and customer outcomes. Key areas of experience include Case Management, ICT, HR, Finance, Procurement, Property & Development, Revenues & Benefits and Customer Services. Richard combines his finance background with a strong knowledge of innovative technology to develop exciting propositions with compelling but pragmatic business cases.
Abby Cable, solution director, Capita, Public Sector Partnerships
Originally a strategy consultant at Credo, Abby’s last two roles have been as Strategy Director of UK healthcare groups. First at BMI hospitals, where she led major outsourcing tenders, change management programmes and insurer negotiations and most recently at Nuffield Health, working on new propositions in digital health and primary care as well as advising on a new PAS/EPR system and organisational transformation.
Gareth Ricketts, healthcare lead, Updata Infrastructure
Gareth has operated in the Public Sector for over 20 years, both as a supplier through MCI WorldCom, BT Global Services and Updata, and as a client whilst at Ordnance Survey. He has been involved in delivering a wide range of managed services, specialising in communications and security. As a member of both the PSN Governing Body, and Innopsis, Gareth has been actively involved in the evolution of the Health & Social Care Network, now being delivered by Updata.