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Contract news
25 November 2015

Scottish Public Pensions Agency awards pensions administration software contract to Capita

Capita Employee Benefits has been appointed by the Scottish Public Pensions Agency (SPPA) to deliver its integrated pensions IT software solution.

The scope of the contract is to implement and support an integrated pensions administration, payroll and digital services software solution for the Agency, which administers pension schemes for the National Health Service, Teachers, Police and Firefighters in Scotland.

Ross Paterson, chief executive of SPPA, said: “The award of this contract represents a substantial investment in our customer service capability. I relish overseeing a transformation in the delivery of our business by enhancing and extending the digital services we can provide to our members, employers and beneficiaries.

“Having undertaken a robust procurement process underpinned by a very clear vision of our digital aspirations, I am confident we will be providing value for money to taxpayers whilst realising greater efficiencies and customer satisfaction.  As a significant employer in the Scottish Borders, this investment in our IT infrastructure should give confidence to both employees and the local economy that SPPA is a progressive and stable employer in the region.”

Susan Ring, chief executive of Capita Employee Benefits, said: “We are delighted to have won this contract with such a respected body. We have a compelling software solution for in-house teams and we are pleased to have been selected following SPPA’s rigorous due diligence. SPPA’s care for their customers is very apparent and it is exciting to be a partner in their ambitious, transformational journey.”

We have a compelling software solution for in-house teams and we are pleased to have been selected following SPPA’s rigorous due diligence. SPPA’s care for their customers is very apparent and it is exciting to be a partner in their ambitious, transformational journey.

Susan Ring

Chief executive, Capita Employee Benefits

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