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People solutions

Capita provides a full suite of HR offerings, supporting the employment lifecycle from hiring to retiring for 6,500 clients across the private and public sectors.

We focus on recruitment, learning and benefits, and pensions administration, supported by our proprietary digital platforms, Tesselo, Orbit and Hartlink. We also provide attraction screening, performance management and payroll services.

Learning and development

From traineeships and apprenticeships, to fully-outsourced managed learning programmes and executive leadership training, we've helped hundreds of businesses and tens of thousands of individuals train, improve, and succeed.

Our wide range of learning services includes:

  • Managed learning services - we optimise your investments in learning to generate the biggest productivity returns and drive greater business performance. We also have a specialist learning consultancy that uses analytics and benchmarking techniques to assess the effectiveness of a learning function to provide in-depth advice and guidance, identifying what improvements can be made through people, processes, technology and content. We work with small and large organisations in both private and public sector.
  • Performance improvement - we are the leading provider of people solutions that actually transform the behaviours within an organisation to deliver significant boosts to performance. Working at all levels in a business, we build and execute solutions that deliver improvements in the three key areas of culture, customer experience and sales performance.
  • Talent development - we help to unlock the full potential of the talent you already have, and ensure that your organisation has the right new talent entering your business. Through our nationally-recognised traineeship and apprenticeship programmes, we support you to develop existing talent.
  • Digital learning - we provide bespoke learning solutions and designing products and services that boost team performance and productivity. Using the latest technologies, e design and deliver award-winning products and solutions that enhance the performance of your organisation.

Visit our learning services website

Employment screening

Our range of international employment screening and vetting services serve to mitigate the risk of your business employing individuals with an undesirable background while also improving the efficiency of your recruitment and selection process.

Every year, our Security Watchdog team carries out over 1 million checks for over 1000 clients, including more than 10% of the FTSE100. We can check your candidates and employees globally using our automated technology which offers you full visibility of screening progress in real time.  We offer anything from basic checks to the highest level of security clearance in 24 languages.

We are registered as an umbrella body of the Disclosure and Barring Service. We can carry out criminal record checks on behalf of third parties along with both standard and enhanced disclosures for you. Our online Disclosure Scotland system also offers quick and cost-efficient basic disclosure checks.

Our tailored software package, e-Bulk, can help save you money and improve overall efficiency, with optimum turnaround times. It’s easier and quicker than paper-based checking and can handle any number of applications.

Finally, our Advisory Bureau, the consultancy arm to our outsourced employment screening service, can offer immigration consultancy services, identity and right to work training, plus due diligence services via a team of experienced auditors in all industry sectors.

Visit our employment screening website

Resourcing and recruitment solutions

We're the experts in talent acquisition. From understanding our clients' needs to sourcing the best employees, we build tailored solutions that unlock business potential.

We take care of every phase of the talent acquisition cycle. From process outsourcing to strategic resourcing transformation, our expertise consistently delivers results. We align our services to our clients' needs, connecting them to the leaders of tomorrow. We can do the same for you.

Find out more from the Capita Resourcing website

IT resourcing

Our specialist IT resourcing team delivers expert resource, contract and permanent, as well additional solutions including IT consultancy expertise; Novus graduate programme; managed accounts; contractor transitions; and an employed consultant model (ECM).

Visit our IT resourcing website

Executive selection

If you’re looking for a senior leader or an interim manager for your business, our team at Veredus is fully equipped to supply you with vetted and qualified individuals. Our approach is bespoke and centred entirely on your organisation, its profile and its needs. We also offer an assessment service that can help you identify potential future talent already in your employment.

We've been accredited with ISO 9001:2000 certification since 1999 and are an active member of the Association of Professional Staffing Companies (APSCo), showing our commitment to delivering high standards and complying with best practice. We want to ensure that we give you complete satisfaction and add genuine value as your partner, not just a supplier.

Visit our Veredus website

Pensions and employee benefits

We provide a wide range of employee benefits and pensions solutions to over 550 administration clients with over 4 million members.

We provide clients with support in managing their company pension scheme and in tracing data to maintain their member records, and we offer advice on everything from automatic enrolment to winding-up a pension scheme.

Our integrated business solutions help clients to improve profit margins, manage cash flow and ensure ease of access to information across the entire organisation. Our portfolio includes full-service solutions, as well as our own Master Trust.

As a leading pensions and employee benefits consultancy, we combine our expertise and a passion for client care to deliver solutions using groundbreaking technology.

Visit our Employee Solutions website to find out more

Want to get in touch - visit the pensions and employee benefits contacts page

HR and payroll outsourcing

Capita’s experience in supporting the full employee lifecycle means you can rely on us for all your HR and payroll needs.

We work with SMEs to MNCs that require anything from HR administration or payroll right through to HR consultancy. Our HR and payroll outsourcing service provides the flexibility to upscale or downsize support when you need it.

We run 1,500 payrolls, paying over £1.7bn to 3 million client employees and pensioners in the UK and Ireland as well as providing 36m pay slips per year. We act as the sole touchpoint for all pay transactions including payslips, ad-hoc allowances and bonuses for the entire employee lifecycle.

More about HR outsourcing

More about payroll outsourcing

HR, pensions and benefits consultancy

Capita employs highly qualified, deeply committed employee benefits, HR and payroll specialists with experience in a variety of commercial sectors. We use our professionalism and wide-ranging expertise to help organisations achieve their corporate goals.

By listening and engaging closely with them, we can get a complete understanding of a client’s business. This enables us to create and deliver sustainable, long-term solutions which offer competitive pricing, enhanced product features and the highest standards of service. It’s a powerful combination that provides an unrivalled commercial proposition whether they’re looking for employee engagement, payroll outsourcing, cost-effectiveness or legislative compliance.

Visit our employee solutions website to find out more

HR and people surveys

The insight from a Capita survey can be used to inform people-led strategic decision making.

A fully tailored approach to ensure that development of the survey, reporting and action planning is specific to our client and the project requirements.

We have an experienced team of talented researchers, facilitators and interviewers that will work on your project from start to finish. Our services include, employee surveys, survey project management and engagement benchmarking.

Find out more about our HR and people surveys

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