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Capita celebrates Responsible Business Week

For Capita, responsible business means acting responsibly in all that we do and adding value, not only in our commercial activities, but beyond these to support all our stakeholders, including the communities in which we work.

Our behaviours underpin our business, enhance our multiple relationships and further motivate our people. The result is a better and more sustainable business.

24-28 April 2017 was Responsible Business Week, an annual awareness week organised by Business in the Community, providing the opportunity for different organisations to inspire each other to make a positive impact in society. We took the opportunity to show our support and share some of our responsible business initiatives.

Our areas of focus

During the week, we launched our Corporate Responsibility Report 2016, which covers our four priority impact areas and highlights of our group-wide responsible business activity:

  • Delivering for our clients
  • Responsible business practices
  • Our people and culture
  • Community investment

Highlights from our CR 2016 report

  • Invested £2m through our community programmes, including volunteering hours, sharing our expertise and Gift in Kind. We also collaborated with clients to tackle pressing social issues on a local and national scale
  • Reduced our energy usage by 8%
  • £19m invested in training support
  • Continued to support local economies and small businesses to grow by further increasing the number of SMEs in our supplier base to 70%
  • £853k raised through our partnership with The Prince’s Trust since 2014

Throughout the week, we also reminded employees to ensure they were familiar with two of our key documents:

  • our Ethical Code statement, which sets out our commitments to conduct our business responsibly through; working together, customer interests, social responsibility and professional conduct
  • our updated Modern Slavery statement, which gives details of the work we did in 2016, and the further steps we’ll be taking in 2017 to continue to prevent and address modern slavery.

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