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Responsibility governance

Capita's approach to Corporate Responsibility is a central part of the Group's business model. Overseen by the Group Board, our approach to CR can be seen in the day-to-day behaviour of everyone who works for Capita.

CR helps us to build successful supplier relationships, use our resources efficiently, and invest in the communities where we work. Business unit heads are accountable for corporate responsibility activities in their areas and responsible for providing guidance and support to their people. They communicate progress and performance to the board through a business reporting process.

Our central steering group reviews and challenges the approach we’re taking, and ensures that we identify and manage CR risks and opportunities across all the activities.

At board level, each executive director has specific responsibility for one or more priority impact areas. In fact, the whole programme is led by the board. Nick Greatorex, our Group Finance Director, has overall responsibility for CR initiatives across the company.

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