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Deliver flexibility

We can give your organisation the flexibility it needs to react speedily.

Whether your need is to be agile in response to fast decision-making cycles, seasonal swings, or unexpected changes to your requirements, or for a long-term defined contract, or for an arrangement that allows you to scale up for unexpected peaks (or down for sudden troughs).

We have some 350 business sites staffed by more than 75,000 highly trained people – including dozens of specialist business centres – in the UK, Ireland, Europe, India, Dubai and South Africa. The size of our operation gives you the opportunity to gain solid benefits from our broad range of capability and our experience – as well as from economies of scale, expertise and our overall efficiency.

We also offer a range of service delivery models, from the more traditional partnerships, to joint ventures and shared services.

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