Corporate and administration services
Our comprehensive range of services frees you from running your back office enabling you to focus on your core business – while saving valuable time and money.
Administrative services lie at the heart of many of the solutions we provide - from general admin, to life & pensions processing, from HR admin, to specialist share and fund administration. We can offer you an entirely bespoke service, tailored to the specific needs of your business and handled by experts.
We can also take care of these for you:
Local government administration
We’ve worked with local councils since the 1980s and our extensive experience means that we can offer you all the administrative and back office functions your organisation needs.
Our services offer a combination of best-practice solutions, useable innovation and highly-skilled people. Together, they can reduce your costs and improve your productivity – leaving you free to concentrate on the front-line delivery of core services to your citizens.
Design and print
Our multi-skilled team of graphic designers produces innovative and eye-catching designs across the marketing spectrum. We develop material for digital and print campaigns to meet the needs of your business. And we can create and produce brand identities, websites, advertising campaigns, collateral, bid documents and internal communications.
We can also manage print production for you. Our print management service provides a one-stop shop for organisations looking to streamline and manage their print procurement process. Our high quality and cost-effective printing services can turn out anything from ID badges to parking tickets, building wraps to signage. You’ll have access to innovative print technology along with streamlined processes. And you’ll be saving money and reducing waste, while consolidating your costs will make it easier to manage your print budget.
We can handle:
- promotional items.
- vehicle livery
- exhibition stands
- data management
- email and SMS marketing
- direct mail
- digital print and marketing
- print procurement
Document and information services
We combine scanning services for incoming documents, print and mail services for your outward customer communications and managed print services for your in-house printing needs. You can choose individual components or a end-to-end combined solution all delivered by our in-house team.
We specialise in:
- managed print services: outsourced print, copy, scan and fax solutions to work with your current in-house operations
- inbound communications: scanning, mailroom and document storage solutions with dynamic digitisation that drives your business forward
- outbound communications: channel-agnostic, end-to-end customer communications management across hybrid mail, SMS, email, AR and transactional print methods.
Capita provides a full end-to-end document management process with a full audit trail, so you can be compliant, have an increased efficiency and reap significant savings across your print, mail, scanning and onsite print and scanning operations.
Translation and interpreting
Capita is one of the world’s fastest growing language service providers, and fifth biggest in the UK. Our wide range of translation services can help improve your company’s profile on the international stage, while reducing the costs and turnaround times. From highly sensitive customer data to interactive online content, we work in partnership with our customers to deliver a solution that meets their requirements. We also ensure that none of your confidential data is compromised through the use of our secure portals. Our twenty-four-seven Project Management team means we can handle your requests no matter the time of day or international time zone.
We also deliver a wide range of interpreting services to the UK public sector. Our interpreters are sourced locally in response to our clients’ needs, and as our database of interpreters is audited by a central government department, we can guarantee the utmost level of security and quality.
Our procurement services, deliver efficiency, release working capital and realise cashable procurement savings in public sector and private organisations. We provide a range of solutions from single consultancy activity through to fully outsourced capabilities. We offer:
- procurement outsourcing
- procurement consultancy
- procurement technology
Managed print services
With managed print services from Capita we offer a full document audit which gives a thorough, independent assessment and overview of your print environment, to give you:
- absolute clarity over the way your organisation uses print, scan, fax and copy
- an understanding of how documents are created and distributed
- a complete review of print costs and document security needs
- an integrated print strategy designed to complement your infrastructure
Recommendations are made to provide new technology, independently selected to suit your organisation's needs today and into the future. We fully and proactively manage your print environment, giving you one point of accountability for everything – from service support to billing. You can enjoy a fleet that is more reliable and effective, with dramatically reduced running costs.
Records management transformation services
From incoming mail or invoices to index card systems, paper records or priceless historic documents. We can convert, process, store and future-proof them in ways which give you clarity, security and commercial advantage.
Our end-to-end services give our clients visibility over their operations and enhance cost and service predictability. Armed with real-time insight organisations are able to allocate resources more efficiently and respond to their customers more quickly and more accurately.
- flexible, scalable mailroom services
- invoice processing
- scanning and data capture – digitising paper based systems to give instant, secure, user-friendly access to information for authorised users anytime, anywhere
- electronic and hard-copy document: storage, retrieval, archive and destruction
- microfiche/ microfilm conversion
- preservation services for historical documents
All our systems are entirely closed (no third party hosting or systems are employed), so you can be sure your data is secure at our ISO-accredited sites.