Small- and medium-sized enterprises (SMEs) often struggle to win work, not because their offering lacks quality, but because they lack the time and resources to bid. The government has set out a very clear agenda that clears away some of these hurdles SMEs face during the bidding process and Capita is fully behind this.
One of the main objectives of Capita's procurement programme is to actively engage with SMEs, integrating them into our supply chain, and helping them become sustainable businesses. And as a result, the number of SMEs in our supplier base increased to 55% last year.
We’ve taken a number of steps to make it much easier and more cost-effective for SMEs to work with us, giving them the opportunity to be involved in large outsourcing contracts. These include:
- Shorter and more precise requests for proposals – reducing the resources SMEs need in order to respond.
- Reducing the number of terms and conditions that SMEs have to meet, accepting some of the liability that would conventionally sit with the supplier.
- Simplifying our purchasing and invoicing process.
How we’re working together
For example, as part of our contract to provide a learning and development service to the civil service, Civil Service Learning, we’ve made it easier for small- and medium-sized businesses to bid for public sector work.