Our transformation strategy to simplify and strengthen the business

We’ve restructured the organisation and designed our divisions and functions to be more efficient and effective. We strive to create a diverse culture where team members feel valued and their contributions rewarded with recognition, irrespective of the role they serve in the organisation.

We’re looking for true leaders who inspire and nourish talent, leading by example and setting the direction. Individuals who reward good work and help those they work with to feel as though they’re making a meaningful difference.

If this is you, we’d love to hear from you.

Why join Capita?

We're transforming ourselves as a business – and we're always looking for people who'll live our values and help shape our future.

Capita is a place where people are valued, developed and rewarded. Together, we can create a business we are all proud of; where divisions have clearly defined strategies and are able to delight our clients and drive growth, and where Functions drive standardisation and compliance, consistently delivering functional excellence. This is the foundation for the next chapter of Capita.

Jon Lewis, chief executive officer at Capita

Driving a better future

Our purpose as a business is clear – we create better outcomes.

We want our purpose, and the values that underpin it, to define our very existence and to inform and drive our approach to recruitment, performance reviews, reward, strategy development and employee engagement. Every leader in Capita is required to incorporate and integrate our values into their business, and to implement responsible and sustainable plans to reflect our vision and to help us achieve better outcomes.

Shaping the career you want

Organisations like ours should always be on a journey of improvement to remain competitive. We need to constantly evolve with the rapidly changing business world in order to stay ahead of our competition and to deliver the best outcomes for our clients.

We’ve created a work environment that puts talent first. Our new Capita Academy will support your development and career and will equip you with the necessary skills and values you need to succeed. With faculties for managers, programmes, growth, sales and a whole host of other topics, supporting both technical and soft skill development, we’ll make sure you’re able to respond and adapt effectively to an industry that demands constant change.

Our executive opportunities generally allow for flexible working, not limiting you to a specific office. You’ll often be required to travel across various sites. Our head office is in central London, but your team could be based around the UK and beyond depending on the business area you join.

Our locations

Most of our employees are based in our business centres across the UK and Ireland. The diversity of our delivery network, coupled with a strong presence throughout the UK and Ireland, makes it likely that wherever you are you’ll find an opportunity which suits your needs.

We have operations outside the UK and Ireland in locations such as Germany, Switzerland and India with a range of opportunities available at each.

We're on a journey

Download our annual report and half year results statement to discover more about how we're progressing. 

Download our 2020 full year results.


Download our 2020 annual report.


Want to find out more?

Discover more about Capita


About Capita

We deliver innovative solutions and simplify the links between businesses and customers, governments and citizens.

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Our values

At Capita, we live by our values. They define who we are, how we work and help us create better outcomes.

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Our leadership

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