UK Finance Customer Experience Summit: 7th-11th June
Capita are the headline sponsor for UK Finance Customer Experience summit 7-11 June. This event week-long event brings together hundreds of UK Finance member delegates from customer services and contact centre leaders, to those working across product design and development, marketing, communications and digital transformation. The event will look at the opportunities to support customers during the economic recovery and meet their changing needs
- How can we help customers in financial difficulty receive the support they need through the pandemic and its aftermath?
- How do we ensure the most vulnerable customers have access to financial services?
- How do we use the unprecedented adoption of digital services to offer better choices to customers?
- And how do we put in place a company culture that ensures the right behaviours thrive at every level?
Yvette Wise – Business Development Director
Ian Curling – Process Improvement Consultant
Ian Elam - Business Development Director
Aimee Chapple – Executive Officer PRP Divisional Executive
Kerry Edwards – Service excellence and improvement Director
Helen McDermott - Business Development Director
Tony Brown – Portfolio Managing Director