Control room solutions

Time is always of the essence in a control room. Our command, control and communications systems are providing operators with key instant information to get the right resources to the right place, fast.
Control room

Enabling fast, informed decisions with an integrated operations hub

Providing end-to-end capability, our solutions integrate seamlessly between front line operations, duty management and back office systems to provide a complete picture in a single intuitive interface.

To support flexible deployment, our mobile app provides field personnel with complete access to the integrated control room, including incident information, messaging and resource management in both offline and online modes.

Our unique remote video service – ResponsEye – offers enhanced situational awareness by making it quick and easy for callers to stream live video, providing crucial ‘on scene eyes’ to operators.

And as both agencies and services move towards greater collaboration, our next-generation technology fully supports multi-agency interoperability and data sharing.


years providing frontline solutions to emergency services


fire & rescue incidents per year


police incidents per month

Explore our solutions


Control room and contact centre software

ControlWorks is allowing emergency services and critical response agencies to manage all aspects of public safety contact management and incident response.

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Control room management technology

Vision is a versatile and comprehensive control room solution, combining high performance command, control and communications with integrated mapping.

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Emergency live streaming solutions

Live incident footage and caller GPS location to the control room, ensuring better understanding of emergency calls.

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Resilient, integrated communications

The DS3000 voice and data communications hub is trusted to meet the critical needs of emergency service call-handling and dispatch across the UK.

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