Improving outcomes for young people by bringing information together
East Riding of Yorkshire was the very first youth offending service in England and Wales to achieve full marks on their inspection – watch the video to see how our software helped ⤴
How our youth justice solution helps
Heads of service & team managers
Performance officers & information officers
Practitioners & specialist workers
|Reduced IT infrastructure costs and maintenance||Access to education services data for a broader and deeper data set||Intuitive navigation and a configurable homepage||Intuitive screens and navigation make it easy to update multiple records with minimal clicks||No need to repeat information as their history is already in their record, freeing practitioners to make the most of time with them|
|Intuitive system which minimises staff training||Extract information quickly for standard and customisable reports||Single overview of the young person’s chronology with information from other agencies||Expanding and collapsing panels give a quick and easy overview in a single screen of a young person’s chronology to date.||System highlights concerns earlier, helping staff to build stronger relationships from the start|
|Powerful analytics for insight to inform policy and target resources||Compliant with all statutory requirements including connectivity, YJMIS returns, AssetPlus and case transfers. Simplified returns with tick boxes and indicators which highlight outstanding sections and questions.||Integration of victim and parent caseloads, with access restricted so no need for separate records|
Teams have more time with young people
Time-saving features include homepage panels which display caseload by useful categories, such as clients in court, in breach and appointments, with hyperlinks directly to the cases. The bookmarking feature enables users to toggle between cases, and copy and paste information between records.
Reports can be tailored to meet specific requirements or created from scratch to interrogate specific data.
Improving young people’s lives at Southend-on-Sea Borough Council
At Southend-on-Sea Borough Council data is frequently shared between the many different teams working with young people and their families. They implemented our youth solutions to simplify the process of data sharing. Being able to see a complete picture of the issues affecting a young person’s life has helped teams work more effectively and make more informed decisions to target services where they are needed most.
Alex Bridge, Team Manager of Southend-on-Sea’s Youth Offending Service explains: “Now we can quickly identify which other agencies are involved with the family with access to current and historical interventions, such as school attendance issues, levels of educational attainment and learning needs or attendance at local youth groups.
“This enables practitioners to quickly build a picture of the life and needs of the young person and their family, and the factors that are often associated with being at risk of anti-social behaviour or criminal activity.”
A day in the life of a youth offending team practitioner and duty court officer
Hear from our customers