All enquiries concerning your shareholding should be directed to the Company's Registrar, Link Asset Services. During this challenging time, extra pressure is being put on telephone services. Therefore, to help those shareholders who need it the most, please can we encourage you to make use of the online Share Portal. To access your shareholding please visit the Share Portal at

The Share Portal contains a help centre full of useful information and answers to frequently asked questions, which can be accessed without needing to login first.

To access and view specific information on your shareholding you will need to login first.  If you have forgotten your username or password then click on the forgotten username or password links. 

New users will first need to register; you only need 3 pieces of information – your surname, postcode and investor code. Your investor code is a unique number that you will be on previous communications from Link, such as share certificates and dividend confirmations. Once you are logged in you will be able to self-service with ease.

If you do need to call the helpline agents will be available for you to speak to; it may just take a little longer to get through than normal.

Shareholder portal

Capita's register of shareholders is maintained by Link Asset Services. Our shareholder portal is a secure online site where you can manage your shareholding quickly and easily. You can view your holding, update contact details, manage dividend payments, or request shareholder communications by email. To register, you will need your investor code, which can be found on your share certificate or dividend confirmation.

Help centre

Answers to key shareholding questions as well as related forms and booklets are available via the shareholder portal help centre.


Help us communicate with you in a greener, more efficient and cost-effective way by switching from postal to email communications. This means that we will notify you by email each time new shareholder communications have been placed on the Capita website.

Registering for e-communications is very straightforward via the portal.

Share dealing

A quick and easy share dealing service is available for existing Capita shareholders to either sell or buy Capita plc shares online or by telephone. For further information go to or telephone +44 (0) 371 664 04451.

Lines are open between 8.00am - 4.30pm, Monday to Friday, excluding public holidays in England and Wales.

If you have only a small number of shares, which are uneconomical to sell, you may wish to donate them to charity free of charge through ShareGift (Registered Charity 1052686). Find out more at or by telephoning 020 7930 3737.


We aim to communicate effectively with our shareholders via this website. Shareholders who have questions relating to Capita’s business, or wish to receive further hard copies of annual reports, should contact Capita’s investor relations team on 020 7799 1525 or email:

If you have any queries about your shareholding or dividend payments please contact the Company’s registrar, Link Asset Services:

Link Group
10th Floor, Central Square, 29 Wellington Street,
Leeds LS1 4DL

Tel (UK): 0371 664 0300. Calls are charged at the standard geographic rate and will vary by provider. Calls from outside the United Kingdom will be charged at the applicable international rate.

Lines are open between 09:00 - 17:30, Monday to Friday excluding public holidays in England and Wales.

Shareholder portal

Go to our share portal to access and maintain your shareholding online.

Visit portal

Related information



Our Notice of Annual General Meeting downloads, voting results and presentations for the last ten years.

Find out more


Historical interim and final dividend payments. You can also look up dividends paid by Capita plc.

Find out more

Share fraud and unsolicited mail

Advice on dealing with boiler room scams and unsolicited investment advice.

Find out more
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