Gordon Shaw has worked in healthcare consultancy for 20 years. He is a director within Capita’s health and care transformation team. He has an excellent track record of successfully delivering major transformation programmes across complex health and care systems. He is currently working with National Services Scotland across several national screening programmes.
“The NHS faces unprecedented challenges to deliver change well beyond that which is possible from making incremental improvements on existing models of care. Delivery that Works is critical to the success of ‘change at scale’ and the ability to plan and implement transformational improvements will require the correct blend of people, processes and technology along with a determination to deliver new and improved models of care”