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Ken Wheeler

Business development director, Capita Customer Management

During more than 20 years in the BPO industry Ken has helped develop and implement solutions for leading brands such as British Gas, Mercedes-Benz, npower, Nestle, Pitney Bowes, Sage, Shell and Unilever. During that time he has held senior positions for onshore and offshore service providers in the UK and South Africa including Arise Virtual Solutions, Sitel, RR Donnelley and Merchants/Dimension Data as well as senior sales leadership and delivery roles with Capgemini and KPMG in London.

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