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Mike Barnard

Executive Officer, Capita Customer Management

Mike Barnard is executive officer for our Customer Management division which provides market leading contact centre, data, analytics and digital services to prestigious UK brands such as O2, Samsung, BBC, John Lewis, M&S, BMW, British Gas and Dixons Carphone. He is also responsible for support operations in the UK, Poland, India and South Africa, across the Utilities, Retail, Financial Services and Telecoms/Media sectors. Prior to joining Capita in March 2012, Mike was director of business and people transformation at Cable&Wireless Worldwide. Before this, Mike worked at The Boston Consulting Group as a management consult.


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