Our values

Underneath each value, we've identified the behaviours we expect from everyone who works here and we're working hard to embed our values and behaviours to help us become a stronger business that puts our people first. 

Open

We are honest, transparent and respectful

  • We listen before we talk.
  • We welcome people’s differences and encourage diverse input.
  • We share information, but we also know when something needs to be confidential.
  • We don’t stay silent when we have something to say.
  • We thank others for their contribution.

Ingenious

We think about what’s possible

  • We seek opportunities to learn and to teach.
  • We challenge ourselves, and each other, to find new ideas.
  • We create solutions that other people haven’t thought of yet.
  • We learn from our mistakes.
  • We strive to keep improving.

Collaborative

We achieve more when we work together

  • We ask for, and offer, support when needed.
  • We solve problems by working together.
  • We give and receive useful feedback.
  • We agree on who’s doing what.
  • We trust others to do their jobs well.

Effective

We care about doing the best job we can

  • We deliver reliably using our tried and tested processes and following our code of conduct.
  • We identify how the work we do leads to better long-term outcomes.
  • We design our solutions with people in mind.
  • We communicate clearly and frequently to set and manage expectations.
  • We see things through, taking responsibility from start to finish.

Discover more about Capita

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Responsible business

We’re helping people unlock their value and potential, giving them access to a huge range of unique and diverse opportunities, which offer real career progression.

 

Careers at Capita

We’re helping people unlock their value and potential, giving them access to a huge range of unique and diverse opportunities, which offer real career progression.

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