Learning will always be the cornerstone of managing this change

Right now, the World Economic Forum expects more than half the global workforce will need significant training and development over the next five years.

Doing this requires fundamentally different approaches to work and learning, both in formal education but also throughout our professional careers.

Over the next few months, we’ll be exploring the changing trajectories across education, skills and employment, sharing views of some of the leading experts and brightest minds to help us better understand how to cultivate a culture of lifelong learning and how to keep pace with the ever-evolving nature of work.

Future of learning

Customer service graphic

How can we create a culture of lifelong learning?

There’s an importance to embrace lifelong learning in order to help society, business, and individuals prepare for unprecedented change.

Is our current education system preparing people to learn continuously? And how can businesses, schools and authorities cultivate a culture of continuous learning?

Hear the different perspectives of our experts and some of the brightest minds in the industry on how we all need to evolve our approach to learning to adapt to our new digital first world.

Watch the videos from our experts


In this monthly podcast series, we explore the changing trajectories across education, skills and employment to cultivate a culture of lifelong learning and how to keep pace with the ever-evolving nature of work.

Each month, we’ll be joined by a range of leading experts and brightest minds to discuss and share views on hot topics around work and learning. 

Episode 4: Can military training help shape the future of learning?

In our latest podcast, we’re at The Royal Military Academy in Sandhurst with Major General Paul Nanson and Cath Possamai, CEO Recruiting Group for Capita and the British Army. Listen to Paul and Cath discuss how military training, technology and leadership skills can have a much broader utilisation and can help shape the future of learning

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Future of Learning: Healthcare

For several generations, the passage of life has followed a familiar rhythm.

At least for a large proportion of the population: go to school, start and advance your career (often staying in the same organisation for decades), and then settle into retirement in your mid-60s.

But that three-stage view of life is increasingly out of date in a society where a considerable segment of the population is now predicted to live to the age of 100 – and perhaps even  longer.

Discover how healthcare will change in the future

Future of Learning: Technology

Intelligent software, virtual reality and the power of analytics are already transforming learning within businesses and schools. 

But with a myriad of technologies, how do we identify the true game changers from hype and hyperbole? How can new systems and emerging digital trends improve the experience of the learner, the role of the educator and change the learning environment itself?

As the future becomes the present, we’ll explore how to combine the best of both on and offline learning, how to truly personalise education and how to use automation and data to dramatically improve the role of the teacher. 

Discover how technology will change learning

Future of work

Future of work report - front cover

People, technology and the future of work

The future of work is here. The rapid acceleration of technologies is changing the way that humans and technology interact in the workplace and is revolutionising work across all sectors and skill levels. As the world evolves to the new way of working, questions arise about the full potential of automation, how this can be unlocked and how to harness the benefits to preserve ‘meaningful work’ in the future.

To address these important questions, we recently collaborated with Lynda Gratton, Professor of Management Practice at London Business School, Hotspots Movement and BritainThinks to discuss how the world of work is changing.

Read our full report

Building a multi-speed workforce

Capita’s Chief Growth Officer, Ismail Amla, speaks to Criticaleye about the disruptive technology driving the Fourth Industrial Revolution.

Looking at the challenging long-held beliefs about what a productive, engaged and high-performing workforce looks like and how the real competitive advantage will come from creating a culture of continuous learning. 

Ismail commented: "A successful strategy for future-proofing your workforce does depend on having the tools that allow your organisation to access the best talent.”

Read Ismail's full article
Capita's Ismail Amla

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