The Coronavirus pandemic has changed the way we use the places around us and is likely to transform what we want from them in the future.

The Government is keen to “build back better” and kick-start the economy, but the challenge is how to do that in a way that adapts to the huge changes we’re seeing in how people work, shop and spend their leisure time.

Creating inspiring places is called placemaking and it strengthens people’s connection to where they live. Without effective placemaking, an area can suffer; empty buildings, poor lighting, a lack of green spaces and poor facilities can bring it down and cause crime rates to soar. This affects the local economy as visitors stay away and businesses choose to open elsewhere.

We’re proud to be helping local authorities to use effective placemaking to create places to be proud of.

14,000 hours

Planning and building control resilience support delivered every month

Delivered multi-million-pound projects

Including Brent Cross on behalf of Barnet Council and major regeneration projects for North Tyneside Council


Helped to generate for Salford City Council by successfully challenging Section 106 agreements

Building strong communities by providing inspiring places

Great placemaking underpins great communities and drives successful local economies. Yet, creating public places, green spaces, buildings and facilities that help local people and businesses to thrive doesn’t happen by accident. Place makers lay the foundations, by defining and delivering projects that provide great homes, vibrant town centres and connected communities.

At Capita, we support local authorities in creating places where people want to live, work and visit. We help to provide homes, local amenities and recreational facilities, as well as attractive green spaces for the community to enjoy. This helps to boost the economy and provide places to be proud of.

Case studies

Local government
Property and infrastructure
Our work
4 mins read
We’ve used our construction and project management expertise to help North Tyneside Council to reinforce a seawall along its popular promenade, protecting the area and its rare wildlife from coastal erosion.

Local government
Property and infrastructure
2 mins read
We helped Baltic Creative CIC to win funding to develop flexible, affordable workspaces for new creative and digital businesses, attracting much-needed jobs and investment to Liverpool.

Property and infrastructure
Our work
2 mins read
We’re helping Newark and Sherwood District Council (NSDC) to promote business growth, generate jobs and attract future investment by winning valuable government funding for restoring an historic building.

How we can help

Whether you need support to achieve your long-term objectives or advice on a specific project, we can help. We have expertise in planning, building control, highways, property asset solutions and public protection. We can provide extra skills and capacity to help you to create brilliant places that reshape your community and renew your local economy.


We’re working with more than 100 local authorities to get complex planning and development off the ground.. From planning policy to development management, our planning professionals can provide immediate, on-demand support for as long as you need it.

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Building control

We can manage all aspects of building control and assist local authorities who need extra capacity and expertise. You can switch our solutions on and off to meet your demand.

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Public protection

Our environmental health, trading standards, licensing and local land charge services will help you to protect your citizens’ welfare and safety. We can provide extra capacity and resilience to help you to continue to protect the safety of local people and businesses.

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Property asset services

We’ll help you to keep your public buildings safe, compliant and sustainable. We can also ensure that your individual property or property portfolio is providing the best possible cost efficiency, revenue optimisation and sustainability outcomes for you and for the environment. Our projects have included social housing, schools, universities, leisure centres and hospitals.

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We’re helping to keep people moving efficiently and safely by delivering extensive design, construction, management and maintenance of major road network projects for local authorities across the UK.

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More of our thinking

Request a placemaking workshop with our experts

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