Socitm President’s Week 2021

WWhile 72% of senior council officers say the past 12 months have impacted their organisations negatively, 86% recognised that they have changed faster than thought possible and 44% believe this new pace of change can be sustained. How do make the most of the disruption caused by the pandemic? Andy Start, CEO of Capita Public, talks about the need to focus on citizens and how digital transformation is much more than just the technology.

Do we evolve or transform? How do we make sure everyone benefits? What is the Great Opportunity?

Watch this video from Socitm President’s Week 2021 where Andy Start, Chief Executive Officer, Government Services, Capita, talks about the need to focus on citizens and how digital transformation is much more than just the technology.