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IT’s role in delivering a more integrated health and social care service

What does the future hold for health and social care integration, and how will IT systems be supporting public service delivery in 2026?

As we look ahead to a more integrated health and social care landscape, uncertainty remains about what this more joined-up approach will look like. Bringing together organisations with different cultures, which have traditionally worked in parallel, could throw up some interesting technological challenges.

Mark Raeburn, managing director of Capita One, considers the software implications for health and social care integration in a new paper published today. The new paper is in response to Capita’s earlier report ‘Four Futures for Health and Social Care Integration’, which examined four alternative scenarios by mapping possible future landscapes for the sector, from the most centralised to the most devolved approach, and looked at where these would take us in ten years’ time.

What is the best route towards a more integrated future – is it a centrally driven approach with a strong national framework? Or will solutions be developed locally, based on regional priorities? And what is the direction of travel for service provision? Will it be profession centred or user centred?

‘Future View: IT’s role in delivering a more integrated health and social care service’ looks at the role of software systems and related technology in making these four possible futures a reality. Each of the scenarios considered in the paper will call for a different set of solutions to build the foundation for a strong health and social care sector in the years ahead.

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