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Local government

Creating better outcomes for citizens and the economy by closing the digital divide


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Mortgages

Banks can still do more to make sure customers reach the right people


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Local government

Capita: Digital enables thinking space for better placemaking


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Consumer electronics

Report: creating rewarding experiences by making customers’ lives easier


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Retail banking

Motor finance: A strong brand means loyal customers


Financial & Banking

Retail banking

Motor finance: giving drivers flexibility and control


Digital healthcare

Central government

Accelerating digital learning through private-public sector partnerships


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Automation

Harnessing the power of data analytics


Financial & Banking

Mortgages

Decentralised finance offers opportunities for financial institutions


Financial & Banking

Retail banking

Capitalising on volatility in the motor finance market


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Customer experience

Eight trends telecoms, media and technology providers must prioritise


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Artificial intelligence

The rise of the customer service avatar: video series


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Customer experience

Changing customer service for a virtual world


green mortgages

Financial and banking

What are green mortgages and are they too good to be true?


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Capita secures extension to Barnet Council contract
Capita announces it has secured an extension to its contract with Barnet Council to continue to deliver back-office services for the borough’s citizens.
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Capita launches first employee leadership council
Capita plc (Capita) has launched the business’ first employee leadership council. The council comprises 11 individuals, drawn from different parts of Capita, who have been identified as potential future leaders within the organisation.
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