Businessman on video conference


How legacy systems can be mobilised to innovate

Tech support

Cyber security

Vulnerability and the virus

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Cyber security

Only the paranoid survive

Business woman on virtual meeting

Cyber security

Prepare for the worst

Looking at data and analytics

Insurance and pensions

Bulk purchase annuities – your 10 steps to attracting an insurer’s attention

Office employee


How to get your priorities right for recovery

Customer service representative

Customer experience

Treating customers fairly with a human-centred approach to collections

Female employee on phone using laptop

Human resources

Achieving more through cognitive diversity

Businessman at home working remotely


Could entrepreneurialism revive post-pandemic Britain?

Lady working from home

Human resources

How do you achieve both flexibility and engagement in resourcing?

Lady using phone

Central government

Managing citizen demand for vital public sector

Employee using laptop at home

Insurance and pensions

Rolling back the cost of equalisation

Aerial view of residential properties

Local government

The risk and opportunities for plan makers in the new normal

British Army - marching


Building on success for the future of military recruitment

Employee at home on phone


Collaborating with local government to create better outcomes for citizens

Using laptop and mobile


How the innovation game has changed

Office employee


Podcast: What will be the impact of technology on public services post Covid-19?

Mother and child looking at tablet device

Customer experience

Five ways for insurers to support customers during the pandemic

Male teenager walking through park


Creating better outcomes for young people with Jack Parsons

Female teenager using laptop


Providing opportunities for young people with The Youth Group

Our work