Senior lady with cup of tea near window

Housing

Keeping vulnerable tenants safe in their homes with the latest live-streaming technology


Businessman on video conference

Technology

How legacy systems can be mobilised to innovate


Tech support

Cyber security

Vulnerability and the virus


Female looking at code on computer

Cyber security

Only the paranoid survive


Business woman on virtual meeting

Cyber security

Prepare for the worst


Looking at data and analytics

Insurance and pensions

Bulk purchase annuities – your 10 steps to attracting an insurer’s attention


Control room

Government

Responding to emergencies more effectively by sharing information automatically


Office employee

Financial

How to get your priorities right for recovery


Customer service representative

Customer experience

Treating customers fairly with a human-centred approach to collections


Female employee on phone using laptop

Human resources

Achieving more through cognitive diversity


Male employee in server room

Cyber security

What three things link an Edwardian magician, the inventor Marconi and cyber security?


Businessman at home working remotely

Government

Could entrepreneurialism revive post-pandemic Britain?


The Old Bailey, London

Government

The future of justice: judging the benefits of a digital justice system


Lady working from home

Human resources

How do you achieve both flexibility and engagement in resourcing?


Looking at code

Automation

Feeding information to hungry robots: 6 actions for creating your strategic roadmap for automation


Lady using phone

Central government

Managing citizen demand for vital public sector


UK fire engine

Defence

Making firefighters safer and more productive – innovation in action


Student studying

Central government

Continuing to collaborate with our charity partners to help young people in the workplace


Elderley man in wheelchair

Healthcare

Helping care homes to keep delivering high-quality personalised care during future Covid-19 outbreaks through accreditation


Hospital staff

Healthcare

Eyes are now looking firmly towards technology to relieve the current and future burden on healthcare


Employee using laptop at home

Insurance and pensions

Rolling back the cost of equalisation


Aerial view of residential properties

Local government

The risk and opportunities for plan makers in the new normal


British Army - marching

Defence

Building on success for the future of military recruitment


Employee at home on phone

Government

Collaborating with local government to create better outcomes for citizens


Young female employee

Future of work

Equipping young people with the skills they need to overcome the Covid-19 employment crisis


Junior doctor looking at computer

Data and analytics

Let’s not lose sight of continuing to improve data quality as we move towards greater integration


Male healthcare professional using tablet

Healthcare

Determining the fragility of capacity in our healthcare system to better respond to demand


Using laptop and mobile

Transformation

How the innovation game has changed


Office employee

Digital

Podcast: What will be the impact of technology on public services post Covid-19?


Mother and child looking at tablet device

Customer experience

Five ways for insurers to support customers during the pandemic


Male teenager walking through park

Government

Creating better outcomes for young people with Jack Parsons


Female teenager using laptop

Government

Providing opportunities for young people with The Youth Group


Our work

Customer experience

Delivering improved 24/7 emergency support to citizens through shared services

Capita’s out of hours call handling services is making sure council residents receive the right help, quickly and efficiently, at any time of the day or night.

Read the full case study
Our expertise Local government services
Central government

Supporting the launch and operation of the world’s largest Ultra-Low Emission Zone (ULEZ)

Since launch in April, ULEZ has reduced NO2 emissions in London by 20%, protecting Londoners from harmful levels of pollution.

Read the full case study
Our expertise Central government services
Education

Getting vulnerable young people, the education and skills funding they need

We’re reducing processing times for student bursary applications from an average of 23 to 3 days

Read the full case study
Related insight In education, being data literate is not an optional skill anymore
View all case studies

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