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Reducing costs

Capita provide an extensive range of services that help financial organisations lower their cost base.

We are the UK’s leading specialist travel and event management provider. We manage over 60,000 events a year and every 4 seconds we help someone book a rail journey. We work with some of the largest and most well recognised companies within the financial services sector, helping them achieve substantial savings from their travel and events while maintaining an exemplary experience for their employees. 

One such client is Santander. Following our appointment, within three months of implementing our online solution we achieved 80% adoption for all travel and hotel accommodation bookings, which contributed to annual savings in excess of £2m. Santander’s travel manager was subsequently named Travel Buyer of the Year at the Buying Business Travel Magazine Awards and Santander was shortlisted in the category of Finance Sector Outsourcing Project of the Year at the National Outsourcing Awards.

Our document & information services bring together all the key solutions and functions required by organisations to enable you to transform the way you handle documentation, information and communications. We are one of the first digital document service suppliers in the UK to be awarded the CompTIA Managed Print Trustmark and have 25 years’ expertise identifying and delivering 15%-40% savings.

We have already realised a number of improvements, including an improved quality of the letters, which is lasered on using the printers. With each batch, over a day’s worth of man hours has been saved as the new printers sort all the forms and place them into each envelope automatically, which has eliminated the risk of human error associated with the formal manual process.

Mark Ulett

Service Advisor, Co-operative Financial Services

We offer expertise in transforming procurement services, driving innovation and efficiency, releasing working capital and realising cashable procurement savings on behalf of our clients. We deliver the entire range of procurement services, from strategy formation through to transactional activities, providing tailored solutions that are focused on achieving value for money from the supply chain and minimising supplier management costs. We are single-minded in our commitment to deliver cashable savings and ongoing efficiencies and have a typical Return On Investment range of 4:1 – 10:1.

Employee solutions – we have helped our clients to measurably increase employee engagement via benefit programmes and identify over £20m of direct annual savings.

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