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Alternative delivery models

Many councils want to transfer some or all of their financial risk for adult social care. Capita is uniquely placed to help councils achieve this goal.

We know business process outsourcing (BPO) is not a route some councils would choose for core social care services. So, instead, we can help councils rethink the organisational model for adults, potentially creating new forms of organisation in a social enterprise structure.

Capita’s role in an alternative delivery model structure is as a partner working with the new organisations, and not as a direct provider of care assessment and delivery.

This innovative approach allows councils to achieve the best of both worlds – the benefits from the full range of Capita solutions but also continued control of the core social care functions.

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