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About us

We unlock value by applying talent and technology – for you, your organisation and our communities.

As the UK’s leading provider of business process management and integrated professional support service solutions, our 70,000 dedicated staff across the UK, Europe, South Africa and India help make processes smarter, organisations more efficient and customer experiences better.

We think differently. Using technology, insight and analytics to underpin everything we do, we make innovation work – and we play a vital role in helping our clients deliver modern services efficiently, effectively and to a high standard. 

We work with clients across a range of sectors, including local government, central government, education, transport, health, life and pensions, insurance, and other private sector organisations. And we support them with expertise from across our business – in customer and property management, software and hardware, back and front office operations, recruitment and training – working together to provide a seamless, multidisciplinary solution.

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