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About us

As the UK’s leading provider of business process management and integrated professional support service solutions, we’re comprised of 75,000 dedicated staff across the UK, Europe, South Africa and India.

Using technology, insight and analytics to underpin everything we do, we work across the private and public sectors  playing a vital role in helping our clients deliver modern services efficiently, effectively and to a high standard. 

We use innovative, often unique, IT and software platforms, together with a wide and deep understanding of excellent, accessible customer services to help our clients grow, become more profitable and deliver the best experience possible for their customers.

We support clients across a range of sectors, including local government, central government, education, transport, health, life and pensions, insurance, and other private sector organisations. And we support them with expertise from across our business - in customer and property management, software and hardware, back and front office operations, recruitment and training - working together to provide a seamless, multidisciplinary solution.

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