Capita plc (“Capita”), the leading business process outsourcer, today announced it is launching a 'managed cloud connectivity service', offering clients a comprehensive, E2E, AI-driven connectivity solution built on AWS Cloud WAN technology and industry leading SDWAN capability.
Delivered in an ‘as-a-service’ model, this offering empowers organisations to modernise their networks with intelligent, cloud-native infrastructure and flexible, scalable orchestration using the scalability and global reach of AWS Cloud WAN & SD-WAN. This powerful solution enables intelligent traffic management, predictive analytics, and seamless orchestration. Clients will benefit from Capita’s expertise in delivering secure, software-defined connectivity, supported by advanced automation and real-time analytics.
This client-focused service is underpinned by Capita’s own adoption of the same cloud-native architecture, ensuring the solution is robust, future-ready, and proven in real-world operations. As Capita is ‘client zero’, transforming its own network using this platform, it can offer clients the confidence of a thoroughly tested, enterprise-grade service designed to accelerate digital transformation.
Sameer Vuyyuru, Chief AI and Product Officer at Capita said: “This is a foundational step in Capita’s AI and automation roadmap. By integrating real-time telemetry, dynamic routing, and AI-driven operations, we’re not only enhancing our own network performance but also empowering our clients to modernise with confidence.”
Anoop Dawani, Director of Product Management, AWS Network Services, said: “Capita's strategic migration to AWS Cloud WAN and SD-WAN exemplifies how organisations can leverage AWS to modernize their network infrastructure and drive AI-powered innovation. The global reach and scalability of AWS is enabling Capita to deliver a compelling ‘as-a-service’ offering that empowers customers to accelerate their cloud journeys and achieve significant cost efficiencies. We're excited to support Capita in enabling their customers to harness the power of AWS for intelligent, secure, and agile network operations.”
Commenting on the partnership with AWS, Sammer Vuyyuru added: “AWS Cloud WAN offers a globally distributed, programmable backbone that integrates seamlessly with Capita’s cloud ecosystem.”
Capita’s managed Cloud connectivity service is designed to remove the complexity of network transformation. Clients will benefit from Capita’s deep expertise in AWS technologies, as well as its proven ability to deliver secure, scalable, and intelligent connectivity solutions.
Key benefits for clients include:
- Enhanced performance through reduced latency and optimised application delivery
- Cost savings via automation and simplified network management
- Increased agility with rapid site deployment and flexible configurations
- Integrated security with zero-trust access and threat detection
- A modern foundation for cloud adoption and AI initiatives
- 24/7 expert support and ongoing service management
About Capita plc
Capita (LSE: CPI) is a modern outsourcer, helping clients across the public and private sectors run complex business processes more efficiently, creating better consumer experiences. Operating across eight countries, Capita’s 34,000 colleagues support primarily UK and European clients with people-based services underpinned by market-leading technology. We play an integral role in society - our work matters to the lives of the millions of people who rely on us every day. www.capita.com
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