Our service delivery capability, combined with service design skills, people management skills, strategic estate management and innovative technologies, help partners deliver transformed patient care.
We work with public and private sector organisations throughout the UK, helping our partner organisations to:
- make better use of the resources available to them
- use information and technology more effectively
- improve the performance of their assets
- transform the way they interact with users of their services, managing user 'journeys' to ensure a positive experience.
IT – we can provide any or all of the components of an integrated IT service enabling healthcare organisations to achieve world class performance from their IT whilst reducing cost. The Capita Private Cloud platform is one of the world’s most advanced Infrastructure-as-a-Service (IaaS) platforms, delivering extraordinary efficiency and business agility for NHS trusts and public sector organisations.
HR and recruitment – Capita is the UK’s largest provider of HR outsourcing solutions and professional services to the public and private sector. Our expertise spans the employee lifecycle and we have an excellent track record of delivering integrated HR services. We have developed a strategically aligned solution combining workforce planning, on-site professional service and specialist transactional teams across teams across permanent, bank and agency management.
- Veredus is Capita’s specialist provider of senior-level recruitment consultancy to the public, private and not-for-profit sectors.
Document and information services – we can help transform the way you handle document information and communications. Our capabilities include communications in, managed print, communications out, information technology, workflow and automation and consultancy services. We have a dedicated 90,900 square foot state of the art print and distribution facility and have experience working with NHS organisations and other health services in providing a wide range of document services including scanning and management of medical records.
Finance and e-business solutions – we implement and support innovative and specialist financial solutions to achieve strategic cost savings and operational benefits. Our established Integra solution is trusted by more than 60 NHS organisations to deliver financial and business process excellence. We also provide the hardware, infrastructure and support for shared/hosted financial management systems across a further 400 NHS organisations in England and Wales.
Procurement – we offer clients a wide range of services that help achieve value through procurement and the supply chain, driving efficiencies and improving the strategic procurement function. We understand the challenges faced by our healthcare clients and the drivers for change.
Legal services - Optima Legal is Capita’s award winning national law business, which specialises in providing volume recovery, property and legal costs services to business across the UK.
Capita also has specialist medical claims management experience. We provide support and expertise to ensure claims are dealt with in a timely, quality controlled and fair way in order to minimise operational costs and ongoing escalations.