HR consulting

We help organisations to rethink their approach to HR and handle talent strategically – investing smartly and working more efficiently in a bid to stay ahead of your commercial and people targets.
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Helping to realise the potential of your people investment

As industry experts with a mix of senior HR practitioners and extensive consulting experience we know what it takes to deliver the HR agenda.

To help organisations develop an agile HR department which delivers the skills needed to secure future success, we support with HR audits, aligning talent strategy to specific requirements and using evidence and data to benchmark performance.

We create bespoke solutions to your unique challenges, introducing industry experts and data scientists to create efficiencies and savings.

We’re trusted because we deliver return on investment to our clients through evidence-based data analysis. We focus on all the big HR themes, utilising our thought leadership and avoiding clutter.


of HR leaders believe the most important factor is having on demand access to talent and skills


of HR leaders believe they need to develop an agile workforce

By 2025

algorithms and intelligent machines are expected to create 133 million new roles globally

“Capita, for us, has been without question one of the key partners that has allowed us to transform our HR strategy and our workforce. It’s been critically important to have a partner who is a thought leader and pushes our thinking; we would not have been able to do this alone.”

Tom Loeffert, Human Resources Director at SAP

Where we help deliver better outcomes


HR strategy and operating model optimisation

Using our bespoke 165-point audit, we can benchmark your performance against the market and target areas of priority for improvement, ensuring we realign your people strategy to your business goals.


Organisation design and workforce strategy

Our wealth of workforce analytics, innovative resourcing programmes and learning capabilities help you manage your long-term talent needs and transform risks around gaps in talent into competitive advantage.


HR technology architecture

Our wealth of experience across all aspects of technology means we are ideally placed to advise on how to optimise technology to deliver process efficiency, improve the working experience of your workforce and deliver cost efficiency.


Reward and benefits design

Our data services and benefits design teams can optimise your reward strategy ensuring you meet employee expectations and deliver the employment package your talent deserves whilst managing your cost base effectively.


Organisation change and culture

Our communications and leadership programmes help you design and manage your organisation culture, increase employee advocacy, reduce talent attrition, and become an employer of choice.


Equality, diversity, and inclusion

In tandem with our diversity and inclusion (D&I) maturity model, we offer an end-to-end approach to equality, diversity and inclusion underpinned by intelligent insights and analytics. We conduct insight-optimised evaluation of your policies, processes and practices to enhance your commitment to meeting employment standards on gender pay, and embed a culture of inclusivity that helps you become an employer of choice.


Legislative compliance

Faced with ever-increasing governance requirements to manage risks, costs and resources, the time and focus of HR teams is being stretched further than ever before. Our compliance experts are here to help share the responsibility by making sure all your processes are up to the required legal standards. We stay in touch with the latest developments to help businesses of every kind navigate the most complex of legal obligations, allowing you to confidently mitigate your risks, secure the value and security of your data and ensure service quality for your customers and employees.

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