Delivering mission-critical solutions which improve outcomes

Police forces and the judiciary are focused on keeping vital services running as efficiently and effectively as possible, whilst protecting the vulnerable and helping to reduce crime in their communities.

As strategic partners with the Ministry of Justice, the Home Office, Ireland’s Department of Justice and over 30 police forces throughout the UK, we’re collaboratively designing, building and implementing innovative human-centred solutions. These include introducing technology such as data and automation, transforming processes and providing expert people resources to improve outcomes for the police, the judiciary and the wider public.

From reducing operational risk and freeing up police officers’ time through smart data and joined-up workflows, to supporting wider adoption of non-custodial sentencing options and enabling offenders to reintegrate into society at the earliest opportunity, we’re supporting safer communities.

Key statistics

In numbers: Capita, policing and the judiciary

17k

Individuals monitored

40+

Legacy platforms migrated into one

1st

UK roll out of sobriety tags
Our work

How we’re helping to deliver better outcomes

Every day we're supporting emergency service providers and the justice system to do one of the most important jobs in a civil society – keeping communities safe.

From helping to reduce congestion in prisons and advancing the rehabilitation of offenders with our electronic monitoring service to providing vital support to help police forces reduce operational risk and increase effectiveness, we’re delivering better outcomes for society, citizens and subjects.

Read more about our work

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Central government - group Discussion
Central Govt - police
Our solutions

How we help police forces and the judiciary

Digital policing maturity assessment

Police Forces across the UK are undertaking digital transformation programmes at different paces to meet their unique requirements.

To support forces we’ve designed a maturity assessment of 10 questions to help similar forces benchmark where they are on their journey, understand areas for improvement and advise potential solutions to maximise investment. Results are confidential and only shared with the force completing the assessment.

Our solutions for police forces and the judiciary

Electronic monitoring and tagging services

Moving people forward in justice and policing together

From delivering electronic tagging services to help people with sobriety, to supporting rehabilitation, we’re a proven, trusted partner for electronic monitoring services.

We blend a focus on helping to reduce reoffending with a longer-term focus on a society free from crime and the causes of it, from supporting ex-prisoners into employment, to education programmes for potential domestic abusers. We’re primed to apply that unique expertise to transform the future of electronic tagging.

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Information management services for police forces

Our police information management services can digitise and centralise all your paper and disparate digital records. By applying relevant controls and leveraging artificial intelligence (AI) we make it possible for you to search, access and share large amounts of otherwise inaccessible information within your forces more efficiently and quickly. This means you can spend more time focusing on what matters most – solving crimes and supporting victims.

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Our solutions for police forces and the judiciary

Services to enhance citizen experience

Learning & development
Citizen experience transformation
Digital connectivity
Our solutions for police forces and the judiciary

Services to help you improve efficiency and reduce costs

Fund disbursement
Procurement transformation
Digital policing transformation
Our solutions for police forces and the judiciary

Technology services to help you stay ahead

Cyber security
Cloud
IT services

Why Capita?

We’re unique in expertise, breadth and scale

Our public sector knowledge, insights, scale and strong client relationships, combined with a proven ability to deliver complex technology enabled BPS transformation and service delivery sets us apart. It’s something we’re really proud of and means we can deliver better outcomes for citizens every day.

Easy pathways to procure with us

We’re registered on almost 100 different public sector procurement frameworks under various Public Buying Organisations (PBOs) and Framework Management Authorities so it’s easy to do business with us. 

World-leading technology and software

Our world-leading technology and software includes robotic process automation, smart artificial intelligence and big data analytics. We’ve a strong partner eco-system with MS Azure, AWS, Salesforce, Google Cloud, Mulesoft and other selected PaaS, SaaS and IaaS providers, as well as with selected third party providers for key technology components for clients.

We’re experience experts

With citizens at the heat of all we do, we handle millions of multi-channel interactions each day, connecting people and places and enabling secure digital connections to over 15 million homes. With access to over 25,000 customer experience specialists, our unified field force, professional management systems and our software and digital delivery centres in the UK and India, we’re ideally placed to transform citizen experience.

Our related insights

 

 

Get in touch with our justice and policing experts