Capita at a glance
We operate across two divisions – Capita Public Service and Capita Experience – in the UK, Europe, India and South Africa:
We’re experts in designing, transforming and delivering frictionless experiences for the life moments that really matter. Our focus is on chosen industry verticals: telecoms, media & technology; retail & consumer products; energy & utilities; government & transport and financial services.
Growing stronger by living our values
At Capita, we live by our values. They define who we are, how we work and help us create better outcomes.
Underneath each value, we've identified the behaviours we expect from everyone who works here and we're working hard to embed our values and behaviours to help us become a stronger business that puts our people first.
We care about doing the best job we can
- We deliver reliably using our tried and tested processes and following our code of conduct.
- We identify how the work we do leads to better long-term outcomes.
- We design our solutions with people in mind.
- We communicate clearly and frequently to set and manage expectations.
- We see things through, taking responsibility from start to finish.