Supporting you to help vulnerable people faster whilst raising vital revenue
Our expert services and innovative technology transform revenues and benefits processes for local authorities, helping to deliver a better citizen experience.
Available as a choice of service delivery options, we collect, maximise and distribute local authority revenue, applying our benefits processing expertise to reduce fraud and ensure eligible claimants receive timely payments, whilst generating vital revenue for councils to invest in local services.
Our revenues and benefits management software supports in-house teams to be more efficient, featuring online self-serve portals and the latest automation tools to speed up benefits processing so payments reach vulnerable people more quickly.
Watch this video to find out how we're supporting local authorities with revenues and benefits resilience
01
Council tax and NNDR collection
Helping local authorities administer, collect and recover council tax and national non-domestic business rates.
02
Single person discount
Our single person discount service helps local authorities reduce fraud and maximise revenue.
03
Benefits management
Providing immediate and long term solutions to support the delivery of innovative housing benefit services.
04
Rent collection and arrears
Supporting tenants and local authorities manage rent payments through the implementation of universal credit.
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Revenues and benefits software
Our platform helps you administer revenues and benefits more efficiently to boost collections and speed up benefits claims.
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Flexible payment solutions
Our payment solutions integrate easily with your systems, making it seamless for citizens and businesses to pay, and easy for staff to manage.
Central government
How can we help your business progress?
Get in touch01
Citizen experience
Capita helps the public sector to transform the citizen customer experience and make operational savings
02
Financial transformation
We're using our experience, technology and scale to transform councils' finance processes and deliver better outcomes for local people and services.
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Planning, building control and regulatory services
Our fully-managed services are helping local authorities to meet their regulatory obligations – keeping places and communities compliant and safe.