We have a number of group policies and procedures in place which are embedded in our business processes and ways of working, including our Code of Conduct. These set out how we do business, engage with clients and manage our relationships with customers, suppliers and third parties.

Our Code of Conduct

Download Capita’s Code of Conduct

Our policies

 

Policy

Download

Anti-racism, discrimination, harassment & bullying

Anti-racism, discrimination, harassment & bullying

Business resilience

Data privacy

Community and charity

Community and charity

Conflicts of interest

Conflicts of interest

Data privacy

Data privacy

Diversity and inclusion

Diversity and inclusion

Finance

Finance

Financial crime

Financial crime

Hardware asset management

Hardware asset management

Health, safety and environmental

Health, safety and environmental

Human rights

Human rights

Information and cyber security

Information and cyber security

IT disaster recovery

IT disaster recovery

Legal

Legal

Procurement

Procurement

Risk management

Risk management

Safeguarding

Safeguarding

Social media

Social media

Software asset management

Software asset management

SpeakUp

SpeakUp

Wellbeing

Wellbeing

 

Other guidance

 

Guidance

Download

How to submit invoices to Capita

How to submit invoices to Capita

Modern slavery and human trafficking statement

Modern slavery and human trafficking statement

Supplier charter

Supplier charter

2023 Tax strategy

2023 Tax strategy

 

Discover more about Capita

01

About the board

The Board determines the strategic objectives and policies of Capita to best support the delivery of long-term value.

Learn more

02

Responsible business

We’re facing unprecedented and complex challenges, which are placing increasing demands on businesses to take action.

Learn more

03

Investors

All you need to know about our performance as a business and download our latest reports. 

Learn more
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