Giving flexibility in the way we work

What’s it like to work at Capita?

We do everything we can to support our employees both at work and in their personal lives. For us, our people always come first.

This means offering flexibility in the way we work for a better work-life balance and variety in the ways we learn to give everyone the chance to grow.

We offer a range of benefits which allow our people to focus on their health and wellbeing, as well as to reward them for being part of our success. And with eight employee network groups to choose from, we’re empowering everyone to be themselves and to value each other for their differences.

Rewards and benefits at Capita

Your health, wellbeing and work-life balance matters to us. That’s why we offer a wide range of benefits and discounts that work around you.

Everyone has access to our core benefits, such as a company-matched pension, life assurance and the option to buy extra holiday each year on top of your normal annual leave allowance. Our parental leave policies include enhanced maternity and adoption pay options, paid paternity leave, shared parental leave and additional support for those going through fertility treatment or pregnancy loss. In addition, you can choose from a selection of financial and health-related benefits each year to build a benefits package that always suits your needs. Here are just a few examples of the core and optional benefits we have to offer in the UK:

Please note, these will vary for our colleagues outside the UK – our in-country recruitment teams can tell you what rewards and benefits are offered locally.

Rewards & benefits

Our core benefits


Company-matched pension



Parental leave and pay



Support for fertility treatment


Buy extra holiday



Eye care vouchers



Paid time off for pregnancy loss


Life assurance



Season ticket loans

Rewards & benefits

Benefits you can choose - Health


Dental insurance


Health assessment


Cycle to Work scheme

Rewards & benefits

Benefits you can choose - Leisure


Retail vouchers


Restaurant discounts


Beauty & fitness discount

How we work

We focus on the outcomes we create, not where we choose to spend our time. Everyone is empowered to work in the most flexible way possible and to help determine what that looks like. Below are the main ways we work.


Hybrid (at home & the office)

Work from home, in an office or any appropriate location. Access to an assigned Capita office and hot desk as needed.


At home

Work from home or an appropriate location.


Flexible working

Request flexible working arrangements including a change in/compressed hours, working pattern, location, or a job share.


In the office

Work from a Capita office or client site.


In the field

Mobile working within a country with travel to multiple sites on a regular basis.



Plan your next career move

Take a look at our current opportunities to discover where you could join us.


Discover more about life at Capita

Learning & development

Everyone deserves the chance to grow and develop their career in the way they choose. Our learning and development hub, Capita Academy, offers colleagues the chance to strengthen their skills, expand their knowledge and improve their performance.

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Diversity, equality and inclusion

We’re doing everything we can to support our people to feel included and to look after their wellbeing. This includes creating a diverse and welcoming environment and empowering our people to be themselves at work.

Your wellbeing at Capita

We offer support across a wide range of topics to help our people better navigate their work and home lives. We’re committed to creating a working environment that protects, supports and promotes the wellbeing of all our colleagues - and that starts with ensuring our values are applied to everything we do.

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