Moving forward together with the MOD

The pace at which digital and combat technologies, operational and safety equipment needs, and forces’ recruitment and training are changing means that consulting, supplying to and partnering with the MOD requires a certain type of organisation. One that, like the MOD itself, must be agile, responsive, strategic and exists in a constant state of learning.

We know that the best partnerships foster environments that allow parties to reassess, reflect, and together formulate new strategies based on previous learnings and shared goals. By living this ethos, for example, Capita and the British Army have together transformed the Recruitment Partnership Project (RPP) into a globally recognised military recruitment success story.

Our shared endeavours have also been  crucial throughout the Covid-19 pandemic, including our successful transfer of over 500 firefighters as part of the Defence Fire & Rescue Project – a success possible only through class-leading collaboration and MOD expertise.

Our MOD heritage and continued success stems from striving to understand the MOD better than anyone else. Our accomplishments with huge projects across the MOD would simply not have been possible without constant learning, true collaboration, and a deep understanding of MOD-specific requirements.

These values have been the key to recruiting ’tomorrow’s army today’ and supporting our MOD to remain in full operation for the safety and security of us all.

Capita in numbers

Key statistics


Of the regular British Army soldiers recruitment target met in 2019/20


MOD firefighters transferred throughout the Covid-19 pandemic


Capita and Army team members managed directly across 68 army careers centres


Fire appliances being procured and deployed to replace the MOD’s current fleet

Featured video




Our two-minute video highlights how we're working with the British Army, Royal Navy and Defence Fire & Rescue to create a more agile, efficient, and empowered MoD.

Capita's defence-related frameworks

Framework name
Summary of Framework
Further information
Call off options
Management Consultancy Framework (RM3745) Defence organisations can use RM3745 to access advice on ICT and digital technologies, education and training, transformation services, finance, audit, HR, health, community and infrastructure.  Visit website Direct award & further competition
Management Consultancy Framework 2 (RM6008) Especially crucial for defence-based organisations needing advice on business consultancy or strategic and complex problem solving. It also covers transformation issues, as well as procurement, supply chain and commercial matters. Visit website Direct award & further competition
Digital Outcomes and Specialists 4 (RM1043.6) Helps defence organisations access specialists to design, build and deliver digital products, tools and outcomes using agile software development methodologies.  It can also be used to access digital skills such as machine learning and data science, automation expertise and associated disciplines.  Visit website Further competition only
Digital Outcomes and Specialists 5 (RM1043.7) Like DOS4, this helps the defence sector access specialists to design, build and deliver much-needed digital tools and outcomes using agile software development methodologies. Defence buyers can also use this agreement to find:
  • LowCode/NoCode or DevSecOps services and advice
  • Digital Product Factory/Lab/Foundry setup
  • Physical space in which to conduct user research
  • Product testing and quality assurance
  • User audiences with appropriate characteristics to test your service

This new agreement will replace Digital Outcomes and Specialists 4 (RM1043.6) on 30 June 2021.
Visit website Further competition only
Technology Services 2 (RM3804) ICT services from strategy and service design and architecture through transition to operational deployment. Includes large project services and is eligible for defence projects up to top secret classification. Visit website Direct award & further competition
G-Cloud 12 (RM1557.12) Cloud computing services covering hosting, software and cloud support on a commodity based, pay-as-you go service. Capita has 92 live services across the lots for defence organisations to choose from.  Visit website Direct award & further competition
Digital Applications Solutions (RM3821) A range of software-led office systems covering services for defence and the wider public sector including software licenses, associated hardware, app-related consultancy services, software support and maintenance. Visit website Direct award & further competition
Managed Learning Services (RM3822) Available as an end-to-end service that covers the complete learning lifecycle or as discrete components. Defence organisations can simply complete a form, and all the commercial activity, competition, contracting etc, is then taken care of. Visit website Direct award & further competition
Quality Assurance and Testing of IT Systems 2 (RM6148) Pre-product launch quality assurance testing (QAT) for new digital systems and services to make sure they are ready for public launch. The framework uses a Dynamic Purchasing System (DPS) to offer independent QAT services for defence organisations and their associated agencies including:
  • testing environments
  • specialist resources
  • QAT automation services
  • advisory services.
Visit website Further competition only
Project management and Full Design Team Services (RM3741) Enables defence organisations to access project management, design and advisory services to support delivery of property and construction projects across the UK. Visit website Direct award & further competition
Estates Professional Services (RM3816) Enables defence organisations to access general real estate (strategic and advisory) and property management services to support the delivery of estates management and professional services projects across the UK.  Visit website Direct award & further competition

Contact our experts to learn more


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