Transforming public sector estates for financial sustainability Explore how strategic estate management helps the public sector cut costs, boost efficiency, and build long-term financial resilience across vital services. Read more
Revive the financial services experience through smarter customer journeys We look at how the financial services industry can enhance customer experience even amongst economic uncertainty and regulatory scrutiny. Read more
Trading update for the five months ended 31 May 2025 We’re on track to deliver the cost reduction programme by end 2025 and continue to expect the margin benefit to be weighted to the second half of the year.
Capita leverages Salesforce’s Agentforce, aiming to become the UK’s leading agent-driven outsourcing solution Salesforce announced that Capita is deploying Agentforce, Salesforce’s digital labour platform, to become the leading agentic BPO organisation in the UK.
Trading update for the five months ended 31 May 2025 We’re on track to deliver the cost reduction programme by end 2025 and continue to expect the margin benefit to be weighted to the second half of the year.
Capita leverages Salesforce’s Agentforce, aiming to become the UK’s leading agent-driven outsourcing solution Salesforce announced that Capita is deploying Agentforce, Salesforce’s digital labour platform, to become the leading agentic BPO organisation in the UK.
Trading update for the five months ended 31 May 2025 We’re on track to deliver the cost reduction programme by end 2025 and continue to expect the margin benefit to be weighted to the second half of the year.
Capita leverages Salesforce’s Agentforce, aiming to become the UK’s leading agent-driven outsourcing solution Salesforce announced that Capita is deploying Agentforce, Salesforce’s digital labour platform, to become the leading agentic BPO organisation in the UK.
Trading update for the five months ended 31 May 2025 We’re on track to deliver the cost reduction programme by end 2025 and continue to expect the margin benefit to be weighted to the second half of the year.
Capita leverages Salesforce’s Agentforce, aiming to become the UK’s leading agent-driven outsourcing solution Salesforce announced that Capita is deploying Agentforce, Salesforce’s digital labour platform, to become the leading agentic BPO organisation in the UK.
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Central government Defence Education Health Housing Justice & policing Local government Public services Transport Climate change Placemaking Property and infrastructure Resilience Transforming public sector estates for financial sustainability Stephen Ottewell Explore how strategic estate management helps the public sector cut costs, boost efficiency, and build long-term financial resilience across vital services. 19/06/2025 5 mins read Insight
Central government Defence Education Health Housing Justice & policing Local government Public services Transport Climate change Placemaking Property and infrastructure Resilience Unlocking end-to-end success: Maximising operational efficiency in public sector estates Stephen Ottewell Explore strategies to modernise public estates, cut costs, and improve services through data, digital tools, and strategic asset management. 18/06/2025 4 mins read Insight
Financial services Artificial intelligence Customer experience Digital & technology Revive the financial services experience through smarter customer journeys Capita We look at how the financial services industry can enhance customer experience even amongst economic uncertainty and regulatory scrutiny. 18/06/2025 3 Mins read Insight
Central government Justice & policing Local government Public services Welfare Automation Citizen experience Data and analytics Digital & technology Productivity Resilience Social value Vulnerability Making multi-agency data sharing work: From barriers to better outcomes Dave Tonks Read about Capita’s view and recommendations on overcoming cultural and technical barriers to multi-agency data sharing—improving outcomes in safeguarding and public safety. 13/06/2025 5 Mins read Insight
Learning & development Workforce development Transforming workplace learning in the world of AI James Eynon Discover how AI is revolutionising workplace learning: learn from experts about tools, strategies, and the future of L&D in the age of AI-driven transformation. 05/06/2025 7 Mins read Insight
Local government Placemaking Using planning performance agreements to address complex planning issues Jonathan Pennick Streamline complex planning with PPAs; boost collaboration, reduce delays, and enhance outcomes with Capita’s expert-led, self-funded planning services. 04/06/2025 5 Mins read Insight