Date Published


Capita will pay all UK employees a minimum of the Real Living Wage from April next year. The salaries of almost 6,000 employees will increase as a result.

    Capita CEO Jon Lewis said: “In the second year of our multi-year transformation, I am delighted to be able to announce we will next year begin paying all UK employees the Real Living Wage as a minimum.

    “Capita seeks to be a force for good in society and to ensure all of our stakeholders – from employees, investors, clients and suppliers to the communities within which we operate – are treated fairly and with respect.

    “Capita’s employees are the lifeblood of the business. Without our people, none of our achievements would be possible.

    “Paying UK employees the Real Living Wage is a tangible demonstration of our commitment to responsible business. Additionally, I expect it to deepen Capita’s collective commitment to achieving the goals of our transformation.”

    Capita has taken its lead from the Living Wage Foundation in developing its Real Living Wage policy, and the company is working towards full accreditation by reviewing plans to extend the policy to regular sub-contracted staff.

    The decision to pay all UK Capita employees a minimum of the Real Living Wage is the latest in a series of recent initiatives through which Capita has demonstrated its commitment to purpose-led, responsible business.

    In the last 12 months, Capita has:

    • become the only FTSE-listed business to appoint two employees from its wider workforce to its board of directors
    • launched a supplier charter to ensure all interactions with suppliers – many of which are SMEs – conform to the highest standards of best practice, including prompt payment
    • agreed a pension deficit recovery plan to protect current and future retirement provision for Capita staff
    • significantly improved UK employees’ maternity, paternity and shared parental leave policies.

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