Skip to main content
Home
  • What we do
    • Central government
      • Central government (home)
      • Procurement services
      • Justice and policing
      • Customer communications & digital services
      • Transport
      • Boosting productivity
      • Government venturing
      • Intelligent automation
      • Public services procurement frameworks
      • Workforce development
    • Local government
      • Local government (home)
      • Building resilient services
      • Enhancing citizen experience
      • Place and public infrastructure
      • Procurement services
      • Public service procurement frameworks
      • Revenues and benefits
      • Workforce development
    • Customer experience
      • Customer experience (home)
      • End-to-end customer management
      • Sales
      • Collections payment services
      • CX services in Ireland
      • CX services in Germany
      • CX services in Switzerland
    • Artificial intelligence
      • Artificial intelligence (home)
      • Our AI solutions
      • AI and our people
      • Our hyperscaler partnerships
      • AI insights and thought leadership
      • Using AI responsibly
    • Defence
      • Defence (home)
      • Training and people development
      • Data transformation
      • Data science and AI
    • Education
      • Education sector services
      • Early career framework
    • Health
      • Health (home)
      • Better experiences
      • Customer communications & digital services
      • Effective operational delivery
      • Property and infrastructure
      • Procurement services
      • Skilled, engaged and empowered people
    • Pensions
      • Pensions (home)
      • Pensions administration and software
      • Pensions consulting services
      • Pensions data solutions
    • Private sector
      • Telco & media
      • Financial services
      • Utilities
      • Retail
    • Workforce development
      • Workforce development (home)
      • Managed learning services
      • Rapid scalable learning
      • Transformational learning

      Featured insights

      AI is fast, but is it fair? How leaders can tackle bias by design
      We explore how leaders can reduce the risk of bias through inclusive design, diverse data, and ongoing evaluation.
      Read more
      Adolfo Hernandez shares his top five life lessons with Jack Parsons on My Duvet Flip
      The newest episode of My Duvet Flip, the UK’s leading career show hosted by Jack Parsons, features a powerful conversation with our Group CEO, Adolfo Hernandez.
      Read more
      View more
  • Insights & news
    • Insights
    • Case studies
    • Events
    • Newsroom
    • Climate change hub
    • Investor news & events

      Featured news

      Capita secures contract extensions with ScottishPower: a strategic partnership powering the future of customer experience
      Capita’s Contact Centre subdivision has secured a three-year extension to its partnership with Scottish Power, following a successful competitive tender process.
      Capita plc Half Year Results 2025
      The operational performance and momentum of the first half of 2025 gives confidence in our delivery of H2 2025 and our full year outlook remains unchanged.
      View more
  • About us
    • About Capita
    • About the Board
    • Executive Team
    • Climate change hub
    • Code of Conduct, policies and principles
    • Responsible business
    • Contact us

      Featured news

      Capita secures contract extensions with ScottishPower: a strategic partnership powering the future of customer experience
      Capita’s Contact Centre subdivision has secured a three-year extension to its partnership with Scottish Power, following a successful competitive tender process.
      Capita plc Half Year Results 2025
      The operational performance and momentum of the first half of 2025 gives confidence in our delivery of H2 2025 and our full year outlook remains unchanged.
      View more
  • Careers
    • Careers at Capita
    • Life at Capita
      • Life at Capita (home)
      • Learning & development
      • Diversity and inclusion
      • Wellbeing
    • Explore our opportunities
      • Our opportunities (home)
      • Actuaries
      • Consulting and transformation
      • Customer service
      • Corporate functions
      • Defence and emergency services
      • Education
      • Engineering & built environment
      • Growth & sales
      • Health Assessment Advisory Service
      • Pensions
      • Projects & change
      • Technology & software
    • Military service leavers
    • Contact us
    • FAQs
    • Hear from our people
    • Our locations
    • Search for a role

      Featured news

      Capita secures contract extensions with ScottishPower: a strategic partnership powering the future of customer experience
      Capita’s Contact Centre subdivision has secured a three-year extension to its partnership with Scottish Power, following a successful competitive tender process.
      Capita plc Half Year Results 2025
      The operational performance and momentum of the first half of 2025 gives confidence in our delivery of H2 2025 and our full year outlook remains unchanged.
      View more
  • Investors
    • Investor centre
    • Why invest in Capita
    • Analyst consensus
    • Results, reports & presentations
    • Investor news, events & alerts
    • Shareholder information 
    • Corporate governance
    • Share price centre
    • Year in review

      Featured news

      Capita secures contract extensions with ScottishPower: a strategic partnership powering the future of customer experience
      Capita’s Contact Centre subdivision has secured a three-year extension to its partnership with Scottish Power, following a successful competitive tender process.
      Capita plc Half Year Results 2025
      The operational performance and momentum of the first half of 2025 gives confidence in our delivery of H2 2025 and our full year outlook remains unchanged.
      View more
Accessibility AA

Search by keywords and/or using the filtering options

Newsroom

Newsroom

  • Home
  • Newsroom

Search by keywords and/or using the filtering options

Industry
Topic
Corporate information
Clear filter

Showing 442 search results

using-laptop

Advisory services

Central government

Charities

Consumer electronics

Critical national infrastructure

Defence

Education

Employability

Health

Housing

Insurance

Justice & policing

Local government

Mortgages

Pensions industry

Public services

Retail

Retail banking

Telecoms, media & tech

Transport

Travel & leisure

Utilities

Water

Welfare

Artificial intelligence

Corporate information

Digital & technology

Capita launches Avatar web chat technology

Capita today launches Avatar, a new technology that uses 3D digital characters to make the customer service experience more human.
01/12/2021
News
Signed contracts

Central government

Employability

Welfare

Corporate information

Learning & development

Company news

Capita secures JETS contract extension after supporting over 4,000 Scottish job seekers into new roles

Capita plc (‘Capita’) today announces that it has secured a £7.7m 8-month extension to its contract to run the Job Entry Targeted Support (JETS) programme in Scotland. Capita will continue to run the programme to March 2023.
29/11/2021
News
Hospital health professional

Health

Corporate information

Digital & technology

Company news

Capita integrates healthcare content into Microsoft’s Azure Health Bot platform

Capita Healthcare Decisions today announces a partnership with Microsoft that will see the integration of its clinical content into Azure Health Bot, part of Microsoft’s Health Cloud platform.
17/11/2021
News
Claire Denton_adobespark.jpg

Corporate information

Company news

Capita appoints Claire Denton as new Chief General Counsel and Company Secretary

Capita announces today that Claire Denton has been appointed to the role of Chief General Counsel and Company Secretary.
15/11/2021
News
Conference

Charities

Consumer electronics

Insurance

Mortgages

Pensions industry

Retail

Retail banking

Telecoms, media & tech

Travel & leisure

Utilities

Water

Corporate information

Company news

Capita identified as ‘market leader’ in ISG Provider Lens™ report

Capita has been named a ‘market leader’ in the 2021 ISG Provider Lens™ Contact Center – Customer Experience report for Europe and the UK.
11/11/2021
News
British Army

Central government

Defence

Corporate information

Learning & development

Workforce development

Company news

Capita-enabled Defence firefighter training receives ‘Outstanding’ Ofsted report

The training of Defence firefighters has been judged as ‘Outstanding’ by Ofsted, in the first inspection of the Defence Fire Training Unit (DFTU) following its move from RAF Manston to the Capita-owned Fire Service College (FSC) in Moreton-in-Marsh.
05/11/2021
News

Pagination

  • First page « First
  • Previous page ‹ Previous
  • …
  • Page 17
  • Page 18
  • Current page 19
  • Page 20
  • Page 21
  • …
  • Next page Next ›
  • Last page Last »
Home

Capita is an outsourcer, helping clients across the public and private sectors run complex business processes more efficiently, creating better consumer experiences. Operating across 8 countries, we support primarily UK and European clients with people-based services underpinned by market-leading technology.

Footer Menu

Who we are

  • About Capita
  • Newsroom
  • Contact us

Quick links

  • Careers
  • Investors
  • Responsible business
  • Speak Up

Legal

  • Legal notice
  • Privacy notice
  • Purchase terms
  • Cookies
  • Accessibility
  • Modern Slavery Act

Follow us

© 2025 Copyright Capita plc. All Rights Reserved.

Privacy Policy  |  Legal

Scroll Top

Breadcrumb

  1. Home
  2. Newsroom