Central government
Campaigning the nation to safeguard their homes with the Gas Safe Register
Find out how we’re committed to improving public safety by educating the public about gas safety and how to report any concerns.
Local government
Supporting a London borough council with flexible benefit claims processing
Our case study explains how we process over 70,000 benefits claims a year on behalf of a London council, ensuring the most vulnerable receive help in a timely manner.
Central government
Optimising our health records improved productivity and care
Find out how Capita is optimising health records management and storage for Primary Care Support England (PCSE).
Learning & development
Channel 4: The Menopause Manifesto
Offering the right kind of content—one that is pertinent, interesting, and meaningful—can benefit both the company and its employees.
Welfare & employability
Putting applicants at the heart of the TPDPS process
Find out more about designed and developed by the Capita assessment process allowing the impact of a Troubles Related Injury to be assessed while putting the victim at the heart of the process.
Local government
Tackling child poverty through data-driven partnerships
Plymouth City Council has been using Capita’s Single View and One Education management software to transform outcomes for children and families.
Local government
Transforming the futures of even more vulnerable citizens through Single View
A joint venture between Capita and a city in South East England has turned around the lives of thousands of families.
Healthcare
Taking a people-centric approach to workforce development in the NHS
The People Plan sets out actions to support transformation across the whole NHS. Whilst all of its goals cannot be achieved overnight, we are committed to partnering with the NHS in order to help deliver on the People Promise and create robust and resilient public and private synergies.
Retail
Capita’s multi-channel and cross-departmental customer service for FC Bayern Munich
Capita has provided FC Bayern Munich’s customer services since 2017, using a multi-channel and cross-departmental customer service concept.
Automation
Optimising automation to serve citizens with greater speed and efficiency
Local authorities are optimising automation to serve citizens with greater speed and efficiency
Local government
Creating growth and prosperity in North Shields through ambitious design and development
Find out how we’re supporting North Tyneside Council with its plans to transform the town centre and riverside into a smaller, more appealing, vibrant destination.
Automation
Improving the customer communication cycle for Southern Water
Read how Capita helped Southern Water improve the customer communication cycle with its Hybrid Mail Solution.
Education
Using smart technology to monitor CO2 in East Renfrewshire schools
We helped East Renfrewshire use smart sensors and the Scottish Wide Area Network (SWAN) to support students’ physical wellbeing
Employability
Supporting job seekers in Scotland back into work
Find out about our work in Scotland with the Department for Work and Pensions (DWP) to place newly unemployed people into jobs as part of their JETS programme.
Citizen experience
Working with TfL to keep London moving
Together with Transport for London (TfL) we're tackling transports' biggest challenges and enabling 34 million people around the UK to travel safely, efficiently and sustainably.
Central government
Helping police forces to prevent crime through tracking technology
We worked with the Metropolitan Police using our electronic monitoring services to track and locate people suspected of breaching their conditions of release.
