Ensuring a sustainable future through responsible business
We provide essential services that impact the lives of millions of people
We want to use this platform to do the right thing, mobilising the strength of our networks and the expertise of our people.
Responsible business is integral to our company purpose, operating model and strategy. It demonstrates how we are acting as a force for good – creating better outcomes – for today, for tomorrow and for generations to come
Responsible business strategy
Our five-year responsible business strategy outlines our approach to addressing those issues where we can realistically have the most meaningful impact – youth unemployment, digital exclusion, gender inequality and climate change.
Our latest insights
Making a positive difference by delivering social value
As the country rebuilds after the effects of Covid-19, its ever more important that both the private and public sectors do as much as possible to deliver positive results to communities that need it most. The public sector has tremendous buying power, spending £69bn each year on contracts for vital services, and it’s only right that they ensure the spend drives broader benefits around social, economic and environmental challenges. As a business with around 56,000 colleagues globally, who interact with millions of citizens every day, Capita is well placed to make a real positive difference. Listen to Andy Start, Chief Executive Officer, Capita Government Services to find out more on how we make commercial decisions in a way that delivers real social value and contributes to building a society that improves livelihoods, embraces diversity, nurtures talent, and strives to leave no one behind.
We are fortunate to live in a time when the imperative to act responsibly is increasingly keenly felt by businesses throughout the world. I very much want Capita to play a leading role in this movement, and to demonstrate that it is only through responsible commercial practice that truly better outcomes can be achieved – for today, for tomorrow and for generations to come.
Jennie Colville, Responsible Business Director at Capita plc
Delivering social value with our clients
We’re helping budding social entrepreneurs in the London Borough of Lambeth to develop their ideas into commercial propositions.
We partnered with Lambeth Council and the School for Social Entrepreneurs to run the Igniting Change programme, which supported 20 residents to grow and develop their project ideas through seven action-based workshops.
The video gives a snapshot of some of the projects - covering everything from tackling inclusion, through to ensuring neuro-diverse young people have the help they need to succeed at school, supporting job-seekers to get experience and skills through volunteering, and raising educational attainment for young people from disadvantaged backgrounds.