Climate change hub
As a purpose-led, responsible business, Capita is committed to its responsibility in the fight against climate change. We are dedicated to reducing our environmental impact and supporting our clients and suppliers to do the same - and as a business of over 50,000 people across the world, we know that if we work together, we can make a real difference.
To out more about our plans for full net zero, click below to visit the climate change hub.
We provide essential services that impact the lives of millions of people
We want to use this platform to do the right thing, mobilising the strength of our networks and the expertise of our people.
Responsible business is integral to our company purpose, operating model and strategy. It demonstrates how we are acting as a force for good – creating better outcomes – for today, for tomorrow and for generations to come.
Responsible business strategy
We want to use this platform to do the right thing, mobilising the strength of our networks and the expertise of our people.
Responsible business is integral to our company purpose, operating model and strategy. It demonstrates how we are acting as a force for good – creating better outcomes – for today, for tomorrow and for generations to come.
Once our purpose was set, it was integral to demonstrate to our stakeholders how serious we were about being purpose-led. This meant executing on our purpose deeds – such as paying the Real Living Wage; fairly and openly paying our taxes; exceeding the requirements set by the prompt supplier payment code; improving our colleague parental benefits; or defining and having approved our Net Zero targets. We also were the first FTSE signatory of the Good Business Charter because we believed in what it stands for, and its 10 components provide all organisations with operating principles that I believe should define how all businesses work. Demonstrating fairness, equity, integrity, and environmental responsibility should be the norms by which we must live, not just aspire to.
Capita's supplier charter
Capita has produced its first ever ‘supplier charter’, outlining how it operates and works together with its 35,000 suppliers.
Resources and reports
Download our reports, policies and resources relating to our corporate responsibility programmes.
Our stories
Read our latest responsible business stories to find out how Capita is working to create better outcomes for our people, our communities and our environment.
Our latest news
The work continues: our progress and continued challenges two years after the murder of George Floyd
There’s still life in the bricks and mortar bank branch
Embracing neurodiversity
Consumer Duty: being your best for your customers
Budget 2023: public sector resilience is key to productivity
Improving public sector services by transforming data integration
