CX in EMEA: The five defining trends of 2025 We consider the five trends that are defining customer experience in EMEA and how forward-thinking organisations are using them to shape stronger, more human connections. Read more
Driving business value through procurement Discover how strategic procurement maximises third -party spending, aligns with organisational goals, and ensures long-term success. Read more
Capita extends relationship with Samsung UK to provide support for consumer customers Capita today announces that its contact centre business within Capita Experience has secured a key contract extension with Samsung Electronics UK.
Capita’s Fire Service College opens new facility with London Ambulance Service to provide resilience training Capita’s Fire Service College (FSC) has opened a new purpose-built facility for the NHS Resilience Emergency Capabilities Unit (NHSR ECU).
Capita extends relationship with Samsung UK to provide support for consumer customers Capita today announces that its contact centre business within Capita Experience has secured a key contract extension with Samsung Electronics UK.
Capita’s Fire Service College opens new facility with London Ambulance Service to provide resilience training Capita’s Fire Service College (FSC) has opened a new purpose-built facility for the NHS Resilience Emergency Capabilities Unit (NHSR ECU).
Capita extends relationship with Samsung UK to provide support for consumer customers Capita today announces that its contact centre business within Capita Experience has secured a key contract extension with Samsung Electronics UK.
Capita’s Fire Service College opens new facility with London Ambulance Service to provide resilience training Capita’s Fire Service College (FSC) has opened a new purpose-built facility for the NHS Resilience Emergency Capabilities Unit (NHSR ECU).
Capita extends relationship with Samsung UK to provide support for consumer customers Capita today announces that its contact centre business within Capita Experience has secured a key contract extension with Samsung Electronics UK.
Capita’s Fire Service College opens new facility with London Ambulance Service to provide resilience training Capita’s Fire Service College (FSC) has opened a new purpose-built facility for the NHS Resilience Emergency Capabilities Unit (NHSR ECU).
Thank you for sharing your details Home Thank You For Sharing Your Details One of our experts will be in touch very soon. Related stories Central government Local government Public services Artificial intelligence Automation Citizen experience Data and analytics Digital & technology Productivity Understanding the AI opportunity in government Capita Insights and real-world examples from Capita’s Future Gov Summit on how AI is being used in public sector, what’s working, and what’s needed to scale success. 30/09/2025 5 mins read Insight Central government Justice & policing Local government Public services Automation Citizen experience Data and analytics Digital & technology Productivity Vulnerability The data disconnect: Addressing the technical barriers to effective public sector data sharing Dave Tonks Legacy systems, restricted APIs and siloed data hinder public sector data sharing. Explore the technical barriers and how they can be overcome. 13/08/2025 4 mins read Insight Central government Defence Education Health Justice & policing Local government Public services Transport Climate change Placemaking Property and infrastructure Resilience The people factor: The impact of skills and labour shortages on public sector estates Capita We explore how workforce gaps impact public estates and discuss strategies including AI, training and partnerships, to build a future-ready, resilient public sector. 08/07/2025 6 Mins Read Insight Central government Defence Education Health Justice & policing Local government Public services Transport Climate change Placemaking Property and infrastructure Resilience Digital transformation in public estates: Smarter assets, better outcomes Darren Howe Discover how data, AI, and smart tech are helping public estates cut costs, boost efficiency, and meet net zero goals through smarter asset management. 08/07/2025 6 Mins read Insight Central government Defence Education Health Justice & policing Local government Public services Transport Climate change Placemaking Property and infrastructure Resilience Transforming public sector estates for financial sustainability Capita Explore how strategic estate management helps the public sector cut costs, boost efficiency, and build long-term financial resilience across vital services. 19/06/2025 5 mins read Insight Central government Defence Education Health Justice & policing Local government Public services Transport Climate change Placemaking Property and infrastructure Resilience Unlocking end-to-end success: Maximising operational efficiency in public sector estates Capita Explore strategies to modernise public estates, cut costs, and improve services through data, digital tools, and strategic asset management. 18/06/2025 4 mins read Insight
Central government Local government Public services Artificial intelligence Automation Citizen experience Data and analytics Digital & technology Productivity Understanding the AI opportunity in government Capita Insights and real-world examples from Capita’s Future Gov Summit on how AI is being used in public sector, what’s working, and what’s needed to scale success. 30/09/2025 5 mins read Insight
Central government Justice & policing Local government Public services Automation Citizen experience Data and analytics Digital & technology Productivity Vulnerability The data disconnect: Addressing the technical barriers to effective public sector data sharing Dave Tonks Legacy systems, restricted APIs and siloed data hinder public sector data sharing. Explore the technical barriers and how they can be overcome. 13/08/2025 4 mins read Insight
Central government Defence Education Health Justice & policing Local government Public services Transport Climate change Placemaking Property and infrastructure Resilience The people factor: The impact of skills and labour shortages on public sector estates Capita We explore how workforce gaps impact public estates and discuss strategies including AI, training and partnerships, to build a future-ready, resilient public sector. 08/07/2025 6 Mins Read Insight
Central government Defence Education Health Justice & policing Local government Public services Transport Climate change Placemaking Property and infrastructure Resilience Digital transformation in public estates: Smarter assets, better outcomes Darren Howe Discover how data, AI, and smart tech are helping public estates cut costs, boost efficiency, and meet net zero goals through smarter asset management. 08/07/2025 6 Mins read Insight
Central government Defence Education Health Justice & policing Local government Public services Transport Climate change Placemaking Property and infrastructure Resilience Transforming public sector estates for financial sustainability Capita Explore how strategic estate management helps the public sector cut costs, boost efficiency, and build long-term financial resilience across vital services. 19/06/2025 5 mins read Insight
Central government Defence Education Health Justice & policing Local government Public services Transport Climate change Placemaking Property and infrastructure Resilience Unlocking end-to-end success: Maximising operational efficiency in public sector estates Capita Explore strategies to modernise public estates, cut costs, and improve services through data, digital tools, and strategic asset management. 18/06/2025 4 mins read Insight