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Four Councils extend partnership with Capita to deliver essential community services Hart District Council, Havant Borough Council, South Oxfordshire District Council, and Vale of White Horse District Council have extended their Capita contract.
Capita extends relationship with Samsung UK to provide support for consumer customers Capita today announces that its contact centre business within Capita Experience has secured a key contract extension with Samsung Electronics UK.
Four Councils extend partnership with Capita to deliver essential community services Hart District Council, Havant Borough Council, South Oxfordshire District Council, and Vale of White Horse District Council have extended their Capita contract.
Capita extends relationship with Samsung UK to provide support for consumer customers Capita today announces that its contact centre business within Capita Experience has secured a key contract extension with Samsung Electronics UK.
Four Councils extend partnership with Capita to deliver essential community services Hart District Council, Havant Borough Council, South Oxfordshire District Council, and Vale of White Horse District Council have extended their Capita contract.
Capita extends relationship with Samsung UK to provide support for consumer customers Capita today announces that its contact centre business within Capita Experience has secured a key contract extension with Samsung Electronics UK.
Four Councils extend partnership with Capita to deliver essential community services Hart District Council, Havant Borough Council, South Oxfordshire District Council, and Vale of White Horse District Council have extended their Capita contract.
Capita extends relationship with Samsung UK to provide support for consumer customers Capita today announces that its contact centre business within Capita Experience has secured a key contract extension with Samsung Electronics UK.
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