Explore career opportunities

Customer service: Use your knowledge and communication skills to provide our clients and their customers with sound advice.

Customer retention: Help keep customers by understanding their needs and working through solutions to increase their satisfaction.

Collections: Be empathetic, supportive and assertive to support customers with their financial needs, helping to find solutions during difficult times. 

Field monitoring: Support individuals who are completing sentences outside prison by managing monitoring equipment and building relationships. 

Commercial: Collaborate with colleagues to secure new business and shape client relationships, helping us deliver on our long-term goals.

Finance & accounting: Help us manage the cash flow for both our organisation and our clients across areas including purchase to pay, tax, budgeting and pensions. 

Growth: Manage key accounts and play a role in developing our strategy for investing in client value propositions, empowering sales colleagues to grow our business.

Legal: Provide legal and regulatory advice and assistance to our Board and divisions, helping us manage risk and adapt to new technologies and regulatory requirements.

Electranet: Help us deliver secure networks and infrastructure to the government and the UK’s most security-sensitive environments, including airports and MOD sites.

Technology software solutions (TSS): Shape digital technology solutions that improve how clients work, engage with customers, sell their services and increase resilience.

Scottish Wide Area Network (SWAN): Help us develop and run this unified digital infrastructure that connects more than 50% of Scotland’s public sector bodies.

Consulting and transformation: Join one of our ‘guilds’ tackling business challenges across six specialist areas, from artificial intelligence and annuities to secure government and customer experience (CX). 

Training: Teach firefighters and emergency service specialists at the Fire Service College or train Royal Navy recruits in areas such as weapons control and electrical engineering.

Recruitment: Partner with the British Army to attract and select the best officers and soldiers through an effective and inclusive recruitment process.

Medical assessment: Ensure British Army candidates are medically fit for Army life by carrying out screenings, assessments and other clinical duties.  

Cable engineering: Install, test and commission data and containment systems in our secure network infrastructure serving the UK’s most security-sensitive organisations.

Building control and surveying: Ensure domestic and commercial construction projects are safe, compliant and sustainable, from design to delivery. 

Engineering, design and project management: Work with multidisciplinary teams to deliver high-quality construction projects on time and to budget.

Energy and sustainability: Work with local councils and partners on planning and policy initiatives that reduce their carbon impact on the path to net zero.  

Planning and enforcement: Shape the future of communities by processing planning applications, managing development projects or handling enforcement queries.

Property services: Support local authorities with services such as estate management, lettings and marketing, acquisitions, disposals and valuations. 

Account management: Develop strong relationships with clients, taking care of their needs and finding new ways to create better outcomes for them and their customers.

Bid management: Work with experts across the business to craft bids that showcase our strengths, demonstrate our value to clients and help us win new opportunities.

Business development management: Strengthen our relationships with clients and search for new opportunities with both new and existing customers. 

Solutions architecture: Create innovative and simple solutions for our clients’ needs, making the most of Capita’s capabilities and partnerships with other businesses.

Implementation: Use your knowledge of pension scheme rules, data and calculations to support the onboarding of new clients into pensions solutions. 

Pensions administration: Manage complex pension arrangements and maintain resilient and responsible pension strategies for our clients.

Pensions software: Help us custom-build software to our clients’ requirements with your programming, test analysis or quality assurance skills.

Tracing and data: Support clients with remediation projects and develop strategies to make sure pension schemes’ data requirements are fit for the future.