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258 jobs found

Platform Executive
  • Job ID: 10115827
  • Programme & Project Delivery
  • London
  • Full time
  • Permanent
  • Hybrid
  • Posted on 03 December 2025
Job description:

This exciting role is part of a team that shapes the overall experience customers receive when they buy and use a product or service from 📌 Platform Executive – Customer Engagement Team | Samsung Join Samsung’s dynamic Customer Engagement Team, a key part of our wider Customer Experience (CX) function. As a Platform Executive, you will play a pivotal role in managing and optimising the platforms and technologies that power exceptional customer experiences. 🔍 Your Responsibilities 🖥 Own and support CX platforms – ensuring stability, functionality, and continuous improvement. 🤝 Collaborate across teams – providing expert support internally and to our key service delivery and customer support partners. 🚀 Drive innovation and efficiency – working at the intersection of technology and people to streamline processes, enhance performance, and maximise the value of new systems. ✨ Why Join Us? This is an exciting opportunity for someone passionate about technology and customer experience, with the ability to influence change and deliver measurable impact.

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HR & Payroll Services Lead
  • Job ID: 10114040
  • Programme & Project Delivery
  • Home-Based - GBR
  • Full time
  • Permanent
  • Work From Home
  • Posted on 03 December 2025
Job description:

Join Capita Public Service as HR & Payroll Services Lead Capita is seeking an experienced HR & Payroll Services Lead to design and implement high-quality, user-centric shared services for one of our key strategic clients. This is a unique opportunity to shape service delivery across a multi-phase transformation programme, underpinned by a newly implemented ERP platform and a comprehensive solution that includes a multi-channel contact centre, correspondence services, a data warehouse, and automation and AI capabilities. Ready to lead the design and delivery of future-facing HR & Payroll services for a major transformation programme? Apply now and help shape the next generation of service excellence at Capita!

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Television Licence Field Officer
  • Job ID: 10116005
  • Field Operations
  • London
  • Full time
  • Permanent
  • Field Based
  • Posted on 03 December 2025
Job description:

As a Television Licence Field Officer, you will visit customers currently without a TV licence at addresses throughout the South East London area helping them firstly understand and comply with the legislation behind the TV licence, explaining how they can obtain one, and enabling them to find a payment plan that works for them. • You’ll be rewarded with £35,237 annual salary (This includes £3587 London living allowance). • You will also receive either a company car which includes personal use, or a £3,700 annual car allowance paid monthly. • In addition, you will receive a mileage allowance (paid in line with published HMRC rates). In addition to mileage completed between visits we also pay this allowance from and to your home address each day. • Working hours: You’ll be working a 36.5-hour week on a flexible shift pattern, with a potential of a four-day working week. • Location: You will be home-based and spend your shift visiting people in communities across your region. Ideally, you will be living in the SE3 postcode areas.

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Finance Functional Analyst
  • Job ID: 10114043
  • Programme & Project Delivery
  • Home-Based - GBR
  • Full time
  • Permanent
  • Work From Home
  • Posted on 03 December 2025
Job description:

Join Capita Public Service as a Finance Functional Analyst Capita is seeking an experienced Finance Functional Analyst to support the design and implementation of financial and procurement services for a strategic client programme. This is a unique opportunity to contribute to a multi-phase transformation initiative focused on delivering high-quality, user-centric service design. Reporting to the Capita Finance Functional Lead, you will assist in the development of Capita’s Finance service design, ensuring alignment with client requirements and Capita’s solution capabilities. You’ll work closely with a team of Functional Analysts & SMEs, contribute to the Capita Service Blueprint and Operating Model, and support the creation of Standard Operating Procedures and test scripts. Your work will help ensure a seamless user experience across Capita and its strategic client. Ready to help shape the future of Finance service delivery in a major transformation programme? Apply now!

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Customer Service Adviser - Financial Services
  • Job ID: 10115751
  • Customer Service Delivery
  • Manchester
  • Full time
  • Fixed Term (Fixed Term)
  • Hybrid
  • Posted on 03 December 2025
Job description:

Capita is seeking Customer Service Advisors (6 roles available) to be part of our vibrant team, on a key Financial Services contract based in Manchester. You will be responsible for assisting customers with queries and administration of their life and pensions account, with most contact being inbound telephone based. Customer experience is something that is very important to us and making our customers happy will be your number one priority. We aim to resolve any issues first time, which means we want team members who are dedicated to providing an excellent customer service experience to our customers. Our Flexible Advisors work in small teams receiving full training as well as ongoing support and development. The roles will be initially on a full time, 12-month fixed term contract basis, working 37.5 hours per week covering shifts between 8am to 6pm (8-4, 9-5, and 10-6 on rotation). We would expect new team members to be office based full time for the first 4-6 months during training and probation, then once competent, moving to a hybrid arrangement with typically one in every three weeks being office based on rotation.

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PMO Manager
  • Job ID: 10115636
  • Programme & Project Delivery
  • London
  • Full time
  • Fixed Term (Fixed Term)
  • Work From Home
  • Posted on 03 December 2025
Job description:

Drive delivery excellence and shape the future of project governance! As our PMO Manager, you’ll play a pivotal role in supporting a major programme, ensuring projects run smoothly and successfully. From managing RAID logs and documentation to overseeing governance, reporting, and change control, you’ll be the go-to expert for structure and clarity. You’ll champion best practice, guide project teams, and maintain robust processes that keep everything on track. If you’re passionate about enabling delivery and making a real impact, this is your opportunity to lead from the centre.

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