Giving flexibility in the way we work

What’s it like to work at Capita?

We do everything we can to support our employees both at work and in their personal lives. For us, our people always come first.

This means offering flexibility in the way we work for a better work-life balance and variety in the ways we learn to give everyone the chance to grow.

We offer a range of benefits which allow our people to focus on their health and wellbeing, as well as to reward them for being part of our success. And with eight employee network groups to choose from, we’re empowering everyone to be themselves and to value each other for their differences.

Rewards and benefits at Capita

Your health, wellbeing and work-life balance matters to us. That’s why we offer a wide range of benefits and discounts that work around you.

Everyone has access to our core benefits, such as a company-matched pension, life assurance and the option to buy extra holiday each year on top of your normal annual leave allowance. Our parental leave policies include enhanced maternity and adoption pay options, paid paternity leave, shared parental leave and additional support for those going through fertility treatment or pregnancy loss. In addition, you can choose from a selection of financial and health-related benefits each year to build a benefits package that always suits your needs. Here are just a few examples of the core and optional benefits we have to offer in the UK:

Please note, these will vary for our colleagues outside the UK – our in-country recruitment teams can tell you what rewards and benefits are offered locally.

Rewards & benefits

Our core benefits

 

Company-matched pension

 

Parental leave and pay benefit icon

 

Parental leave and pay

Buy extra holidays - Capita benefits icon

 

Buy extra holiday

 

Eye care vouchers, Capita benefit icon

 

Eye care vouchers

Capita Life Assurance benefit icon

 

Life assurance

 

Season ticket loans Capita benefit icon

 

Season ticket loans

Rewards & benefits

Benefits you can choose - Health

 

Dental insurance

Health assessment - Capita benefit icon

 

Health assessment

Cycle to work scheme Capita benefit icon

 

Life assurance

Rewards & benefits

Benefits you can choose - Leisure

Retail vouchers - Capita benefit icon

 

Retail vouchers

Restaurant discounts Capita benefit icon

 

Restaurant discounts

Beauty & fitness discount Capita benefit icon

 

Beauty & fitness discount

Rewards & benefits

Supporting you

 

Our colleagues sit across many different roles at Capita, and each role has its own unique challenges and levels of flexibility.

So to unite us all and ensure that everyone has the ability to work in the ways they want, we’ve created our Ways of Working Principles. Along with our values and behaviours, we use these principles to guide how we choose to work.

1 – We’re empowered to work in the most flexible way our role allows.
2 – We prioritise our health, safety and wellbeing no matter where we are.
3 – We match our work to our location, doing the right work in the right place.
4 – We recognise that everyone works differently and we’re inclusive so that we can all thrive.
5 – Our leaders set the tone to trust, support and empower us all.

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How we work

We focus on the outcomes we create, not where we choose to spend our time. Everyone is empowered to work in the most flexible way possible and to help determine what that looks like. Below are the main ways we work. Read our Where we work statement to find out what to expect.
Hybrid working - Capita benefit icon

 

Hybrid (at home & the office)

Work from home, in an office or any appropriate location. Access to an assigned Capita office and hot desk as needed.

Working from home - Capita benefit icon

 

At home

Work from home or an appropriate location.

Working in the office - Capita benefit icon

 

In the office

Work from a Capita office or client site.

In the field - Capita benefits icon

 

In the field

Mobile working within a country with travel to multiple sites on a regular basis.

 

 

Plan your next career move

Take a look at our current opportunities to discover where you could join us.

 

Discover more about life at Capita

Learning & development

Everyone deserves the chance to grow and develop their career in the way they choose. Our learning and development hub, Capita Academy, offers colleagues the chance to strengthen their skills, expand their knowledge and improve their performance.

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2 people hugging

Diversity, equality and inclusion

We’re doing everything we can to support our people to feel included and to look after their wellbeing. This includes creating a diverse and welcoming environment and empowering our people to be themselves at work.

Your wellbeing at Capita

We offer support across a wide range of topics to help our people better navigate their work and home lives. We’re committed to creating a working environment that protects, supports and promotes the wellbeing of all our colleagues - and that starts with ensuring our values are applied to everything we do.

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