Lead Business Analyst

Full time

Job ID: 10105439

Home-Based - GBR

Permanent

Work From Home

Posted on
28 November 2024
Apply now

Capita Pensions Solutions are looking for a Lead Business Analyst to join the change team.

You will be responsible for leading the business analysis team resources, budgets and timelines, ensuring that the team is able to deliver on its commitment in the delivery of high-quality analysis and insights to support the organisation's strategic objectives.

Job Description

What you’ll be doing:

  • Leadership - Performance management and leadership of 70 Business Analysis project teams with 8 Senior BA direct reports, ensuring high performance and that targets are achieved whilst ensuring BA standards/framework/quality are maintained. Responsible for overseeing the development of business analysts and their career development.
  • Resources - Develop and implement best practices for business analysis across the programme. Scoping and planning the Business Analysis resource and effort across the programme / project. Balance priorities and demands with Senior stakeholders to coordinate Business Analysis activity across complex projects / programmes. Resourcing of the team to meet portfolio demands inc. recruitment etc
  • Requirements Gathering - Leading large/complex programmes to ensure deliverables are met, which includes leading BAs on those specific ones workload/planning etc. Co-ordinate requirement activities, their validation and sign-off ensuring that the needs of the key stakeholders are articulated determining the need and value of performing the activity based on the context. Approval of relevant inputs to business cases and success criteria of projects.
  • Process Modelling - Approval of business process modelling and solutions.
  • Business Analysis - Providing leadership around business analysis best practice, ways of working and frameworks ensuring all Business Analysts working within the programme deliver the professional standards expected. Accountable for the adherence by the Business Analyst team to the programmes quality standards to achieve best practice.
  • Facilitation - Liaise with key client stakeholders, service delivery managers, programme / project managers, business architects, users, change and technical teams to identify, design and support the implementation of efficient and effective solutions.
  • Stakeholder Management and Engagement - Partner with key stakeholders to maintain a thorough understanding of their business areas and change programmes. Build relationship across functional departments and build networks of established connections. Manage and resolve any issues raised around the performance or capability of proposed solutions and their impact on service delivery.

What we’re looking for:

  • Strong leadership skills with experience managing and developing individuals and teams. Ability to engage at CTO, CEO, CIO level
  • Proven BA leadership skills within the pensions sector
  • Ability to break down complex and critical problems, using a variety of inputs from across their team and by developing necessary outputs (e.g., wireframes, blue-prints, standard operating procedures, customer journey maps, end to end process maps, etc.)
  • The creation / evaluation of solution options and supporting the options analysis and business case.
  • Excellent communication, interpersonal, and leadership skills, with experience managing teams.
  • Excellent stakeholder management and collaboration skills
  • Excellent analytical and problem-solving skills with a keen attention to detail.
  • Proven ability to manage multiple projects and priorities in a fast-paced environment.
  • Can lead presentations confidently and effectively communicating with tact and diplomacy on sensitive issues.
  • Are comfortable leading business analyst teams across all areas of an operating model, delegating responsibility but retaining accountability.
  • Understanding of the programme delivery life cycle and the IPT working model (pursuit, programme, and performance)

About Capita Pension Solutions

Capita Pension Solutions is one of the UK’s leading pension firms. We provide an unrivalled breadth of services to over 600 schemes covering over 6 million members. Our team use their experience, insight, expertise, and latest technology to deliver personalised end to end solutions to meet all of their clients’ pension needs. Our services include pensions administration, data & remediation solutions, software, actuarial, investment, scheme management, and member communications.

What’s in it for you?

In this role, you would have the opportunity to add real value from the outset and drive the direction of the team that work on a host of high-profile pension projects.

  • Company matched pension, life assurance, 15 weeks’ fully paid maternity, adoption and shared parental leave, paternity pay of two weeks…and plenty more!

What we hope you’ll do next:

Choose ‘Apply now’ to fill out our short application, so that we can find out more about you

We’re an equal opportunity and Disability Confident employer, which means we recruit and develop people based on their merit and passion. We’re committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. If you need the job description or application form in an alternative format (such as large print or audio), or if you’d like to discuss other changes or support you might need going forward, please email reasonableadjustments@capita.com or call 07784 237318 and we’ll get back to you. For more information about equal opportunities and process adjustments, please visit the Capita Careers website. 

#LI remote

About us

Capita is a consulting, transformation and digital services business. We deliver innovative solutions and simplify the connections between businesses and customers, governments and citizens. We're driven by our purpose: to create better outcomes – for our employees, clients and customers, suppliers and partners, investors, and society. We're committed to being a responsible business – in how we operate, serve society, respect our people and the environment, and deliver attractive returns to our investors.

Every day we help millions of people, by delivering innovative solutions to transform and simplify the connections between businesses and customers, governments and citizens. We partner with clients and provide them with the insight and cutting-edge technologies that give time back, allowing them to focus on what they do best and making people’s lives easier and simpler. We operate in the UK, Europe, India and South Africa and currently have 55,000 talented people working in our three divisions: Capita Experience, Capita Public Service and Capita Portfolio.

Show more Show less