Job description:
Capita Pension Solutions are looking for Customer Service Representatives to join our established team on a permanent basis.
Our Pensions team deals with incoming calls from a wide range of members and their beneficiaries regarding their pension. You’ll be part of a specialist and knowledgeable team supporting with various pension enquiries. Expect a wide variety of calls - it’s never a boring day here!
This role will be based at our Sheffield office - Hartshead House, working 37.5 hours per week, Monday to Friday, with shift patterns between the core hours of 8.30am and 6pm. There are no evenings or weekends, and the salary is £24,043.50.
Start date will be Monday 23rd February 2026.
If you’re the type of person who loves to support others, have worked with AWS, and have call centre experience, then this could be the ideal role for you!
**Please note this role may be working on an account that is expected to transfer to a new provider under TUPE in May 2026. Please only apply if you are comfortable with this