Procurement Manager

Full time

Job ID: 10114694

Pune

Permanent

Hybrid

Posted on
28 October 2025
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As a member of the Capita Procurement Team your objectives are to help to deliver the Category Team’s capability, ensuring consistent and effective sourcing (external and internal); risk management and innovation to simplify the supply chain. As Category Manager you will manage a subcategory spend across the Group that has critical business impact.

Job Description

As a member of the Capita Procurement Team your objectives are to help to deliver the Category Team’s capability, ensuring consistent and effective sourcing (external and internal); risk management and innovation to simplify the supply chain. As Category Manager you will manage a subcategory spend across the Group that has critical business impact.

You will manage spend up to £50m which may cover spend across IT, Human Resources, Professional Services Telecoms and Facilities Management. Managing value delivery, on-going performance and the risk represented by the substantial supply base is of critical importance

  • Work with cross-functional teams and working with sourcing and commercial managers through the sourcing process to deliver results that deliver commercial advantage for Capita
  • Work with the Category Head to develop and deliver a clear category strategy for the Group
  • Responsible for ensuring suppliers provide value for money and business benefit to the company, including innovative proposals.
  • Expected to have strong knowledge of commercial and contract management trends in the respective supply markets to apply best practice to supplier management Candidate Information Pack Page 3 of 5
  • Develop relationships with existing Suppliers that leverage spend to reduce costs whilst delivering innovation and benefit to our business.
  • Develop new strategic relationships with new suppliers and partners to meet customer needs and requirements that allow us to differentiate Capita in the market.
  • Lead cost management exercises to identify waste and drive immediate savings in external costs. • Identify opportunities to exploit economies of scale (group leverage, standardization, normalization of suppliers etc.)
  • Working with Business Partners and stakeholders to gain an in-depth understanding of the industry and related Divisional business models is essential.
  • Working with our shared services organisation to help set up and enhance the team’s buying capabilities to support the wider category spend strategy

Key Accountabilities:

  • Work with the Category Head to deliver a long-term Category vision, with a clear strategy and operating plan, supporting the Category Team’s objectives to the Capita Group, business strategy and improving the measurable contribution of the Team to business performance.
  • Direct accountability and responsibility for the development and delivery of the relevant sub Category Strategies.
  • To implement Supplier Relationship Management as an effective and efficient process, ensuring compliance with all policies, minimum standards and governance/risk mechanisms.
  • To work with staff within the Divisions to ensure all procurement activity aligns as effectively as possible to corporate goals and deliver continuous improvement and innovation.
  • To have insight and understanding of business requirements and relevant supply market developments on a 1-3 year horizon.
  • Results and Performance: To be accountable for the quality and effectiveness of delivery measured by an agreed balanced scorecard to achieve service and financial outcomes.
  • Represent the company in the markets that they operate, building the external profile of Capita and of the company as a ‘customer’ of choice for key suppliers.
  • Fully understand the Divisional business model, how the various businesses deliver value to customer and how that service is supported cost effectively by 3rd party providers.

Key Activities:

  • Run Procurement projects through the Capita procurement process ensuring a high quality of delivery and adherence to plan realising strong commercial results.
  • Carry out Supplier negotiations through a structured and well documented process
  • Challenge current sourcing strategies and work with the category teams to constantly improve the supply chain and ensure it adapts to challenging and changing market conditions.
  • Carry out weekly reviews with Category Managers to review status on current procurement activities.
  • Review Divisional spend performance (such as level of contractual coverage and maverick spend) and agree priorities with the Category Head.
  • Provide support to Managers around processes, market knowledge, analytics and technical understanding of the products.
  • Run Supplier management reviews with divisional managers to assess Supplier quality of service, contract compliance and potential future opportunities.
  • Liaise with, and involve, other Category Managers to achieve corporate objectives
About us

Capita is a consulting, transformation and digital services business. We deliver innovative solutions and simplify the connections between businesses and customers, governments and citizens. We're driven by our purpose: to create better outcomes – for our employees, clients and customers, suppliers and partners, investors, and society. We're committed to being a responsible business – in how we operate, serve society, respect our people and the environment, and deliver attractive returns to our investors.

Every day we help millions of people, by delivering innovative solutions to transform and simplify the connections between businesses and customers, governments and citizens. We partner with clients and provide them with the insight and cutting-edge technologies that give time back, allowing them to focus on what they do best and making people’s lives easier and simpler. We operate in the UK, Europe, India and South Africa and currently have 55,000 talented people working in our three divisions: Capita Experience, Capita Public Service and Capita Portfolio.

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