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Job ID: 10112590
Krakow
Fixed Term (Fixed Term)
Hybrid
Haven’t found any interesting job offer? No problem! Send us your resume and we will add it to our base. We browse our CV database during every recruitment project.
You’ll be joining a network of 44,000 experienced, innovative and dedicated individuals across multiple disciplines and sectors. There are countless opportunities to learn new skills and develop in your career, and we’ll provide the support you need to do just that. Our purpose is to create a better outcome for you.
Job Description
you can work full-time or part-time – we can adapt the schedule to your individual situation
you can choose between voice and non-voice customer service role
you can work from home, go hybrid or work from one of our offices – whatever works for you
we will give you full on the job training & equipment
Day in the Company
you will work 8 hours a day with 30 minutes for lunch included in that time
you will support customers and answer their questions via phone, webchat, email
you will practice your language skills every day
we want you to succeed, so you will get full support from your Line Manager, dedicated Trainer and Quality Analyst
What’s in it for you:
Employee Assistance Program for employees and their families (psychological support)
An extra day off for voluntary activities close to your heart
Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform
Opportunity to become one of the Internal Trainers
A multinational environment with strong ties to UK business culture
LuxMed medical healthcare and Generali group insurance
Multisport Plus / Classic or MultiKafeteria benefit systems
A positive atmosphere with excellent work-life balance (a 30-minute lunch break included in the 8-hour working day)
About us
Capita is a consulting, transformation and digital services business. We deliver innovative solutions and simplify the connections between businesses and customers, governments and citizens. We're driven by our purpose: to create better outcomes – for our employees, clients and customers, suppliers and partners, investors, and society. We're committed to being a responsible business – in how we operate, serve society, respect our people and the environment, and deliver attractive returns to our investors.
Every day we help millions of people, by delivering innovative solutions to transform and simplify the connections between businesses and customers, governments and citizens. We partner with clients and provide them with the insight and cutting-edge technologies that give time back, allowing them to focus on what they do best and making people’s lives easier and simpler. We operate in the UK, Europe, India and South Africa and currently have 55,000 talented people working in our three divisions: Capita Experience, Capita Public Service and Capita Portfolio.
